Yash Patel
Ottawa,ON
Summary
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Subway
02.2024 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Established strong relationships with local suppliers to ensure the freshest ingredients were used in all dishes prepared.
- Supervised food presentation and plating to enhance visual appeal.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Monitored food preparation, production, and plating for quality control.
- Set and oversaw weekly and special event menu plans.
- Reduced food waste by implementing proper inventory tracking and storage practices.
Gas Station Attendant
Petro Canada
12.2022 - 05.2023
- Maintained inventory of all saleable items.
- Explained repair and maintenance procedures to customers for full comprehension.
- Responded to all customer inquiries thoroughly and professionally.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Planned work calendar by scheduling appointments and tracking customer service requests.
- Documented all work performed on vehicles and added to company system for reference.
Supervisor
Hasty Market
03.2022 - 09.2022
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Devised and implemented processes and procedures to streamline operations.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Boosted team performance by developing customer service training materials and conducting service training.
Education
Post Graduate Diploma - Quality Engineering Management
Lambton College of Applied Arts And Technology
Sarnia, ON04.2022
Skills
- Portion Control
- Reliability
- Kitchen equipment operation and maintenance
- Sanitizing understanding
- Performance Evaluations
- Waste Procedures Establishment
Languages
English
Full Professional
Gujarati
Full Professional
Hindi
Full Professional
Certification
security license
Additional Information
availibility : full time
Timeline
Food Service Supervisor
Subway
02.2024 - Current
Gas Station Attendant
Petro Canada
12.2022 - 05.2023
Supervisor
Hasty Market
03.2022 - 09.2022
Post Graduate Diploma - Quality Engineering Management
Lambton College of Applied Arts And Technology
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