Yash Patel
North York,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Healthcare Security Officer
Paladin Security
04.2022 - Current
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Professional
Allied Universal Security
02.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored property and investigated areas of suspicion.
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Performed guard duties by making judgment decisions within proper policy and procedures.
Customer Service Representative
Walmart
09.2021 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Postgraduate Diploma - Accounting And Finance
Humber College
Etobicoke, ON04.2023
Bachelor in Commerce - Accounting And Finance
Lokmanya Commerce College
Gujarat, India04.2021
Skills
- Security Officer Evaluation
- Hospital Security
- Property Reporting
- Critical Thinking
- Microsoft Excel
- Microsoft PowerPoint
Languages
English
Full Professional
Hindi
Professional Working
Canadian Security Course
I am currently enrolled in a Canadian security course, and I intend to take the upcoming exam in the coming months to qualify for more advanced positions in the field.
Timeline
Healthcare Security Officer
Paladin Security
04.2022 - Current
Customer Service Representative
Walmart
09.2021 - 02.2022
Security Professional
Allied Universal Security
02.2021 - Current
Postgraduate Diploma - Accounting And Finance
Humber College
Bachelor in Commerce - Accounting And Finance
Lokmanya Commerce College
Similar Profiles
Syed Rahib Hasan FaiyazSyed Rahib Hasan Faiyaz
Scheduling Manager at PALADIN SECURITYScheduling Manager at PALADIN SECURITY
Arshdeep GillArshdeep Gill
Security Guard at Paladin SecuritySecurity Guard at Paladin Security
Harry SainiHarry Saini
Security Site Supervisor at Paladin SecuritySecurity Site Supervisor at Paladin Security