Yasar Rehman

• Initiated market research studies and analyzed findings.
• Conducted trend forecasting and analysis.
• Analyzed third-party data and investigated new growth opportunities.

• Handled queries regarding the Train times and fares for national trains running across UK.
• Also informed about the various facilities available at the train stations for example washrooms, escalators etc
• Answered the calls to inform the clients about the delays due to snowfalls or rains

• Handled customer inquiries and suggestions courteously and professionally.
• Answered calls related to home and car insurance for a US based insurance company known as Allstate's insurance.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Also took payments of any expiring insurance if customer wanted to pay
• Answered constant flow of customer calls with minimal wait times.

As a dog lover i joined the local community to feed dogs near my locality. Within in a matter of few months it became feeding to rescuing or helping the injured ones with medicines and food.