Yasaman Adib
150 Arbour Lake Rise NW,AB
Summary
Dedicated and experienced Sales Representative and Cashier with a strong track record of thriving in dynamic retail environments. Known for excelling in team settings, I consistently contribute to a positive work atmosphere and collaborate effectively with colleagues. My flexibility and adaptability make me well-suited for long work hours and challenging shifts, ensuring exceptional customer service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Representative
ALDO
05.2022 - 07.2023
- Provide personalized product recommendations and fittings to ensure customer satisfaction and comfort.
- Utilize product knowledge to highlight features, benefits, and latest trends.
- Handle customer inquiries, complaints, and returns in courteous and efficient manner.
- Maintain clean and organized store environment, including merchandise displays and inventory management.
- Meet and exceed sales targets through upselling, cross-selling, and suggestive selling techniques.
- Collaborate with team members to achieve store goals.
Cashier
Book City
12.2020 - 04.2022
- Maintain knowledge of bookstore inventory, including new releases, bestsellers, and special promotions.
- Process returns, exchanges, and refunds according to store policies and procedures.
- Ensure cleanliness and organization of cashier station and surrounding areas.
- Balanced cash drawer at beginning and end of each shift, ensuring accuracy and compliance with company policies.
- Assisted with inventory management tasks, including restocking shelves and conducting periodic inventory counts.
- Participated in training programs to enhance product knowledge, customer service skills, and cashiering techniques.
Education
Master of Project Management -
University of Calgary
Calgary, ABSkills
- Customer Service
- Team Collaboration
- Friendly and Outgoing
- Sales presentation
- Reports and Documents
- Up-Selling
- Payment Collection
- Strong attention to detail and accuracy in cash handling
Availability
Flexible time: Study Permit
20 hours per week
Timeline
Sales Representative
ALDO
05.2022 - 07.2023
Cashier
Book City
12.2020 - 04.2022
Master of Project Management -
University of Calgary
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