Yarleni Abigail Lopez
Calgary,AB
Summary
Experienced and professional individual with a proven track record of enhancing customer satisfaction and optimizing operations across diverse roles. Demonstrates strong problem-solving abilities and efficient time management skills. Thrives in fast-paced environments, consistently exhibiting meticulous attention to detail and delivering exceptional service.
Overview
9
9
years of professional experience
Work History
Residential/comercial Cleaner
Dirt B clean
03.2021 - 09.2024
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Inspected rooms after cleaning to ensure all tasks were completed satisfactorily before leaving the premises.
- Provided assistance with laundry services when needed.
Commercial Cleaner
Bissett cleaning
03.2023 - 07.2024
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Removed trash from bins and disposed of it properly according to regulations.
- Maintained janitorial closets stocked with supplies for daily use.
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
- Created inventory checklists and stocked housekeeping carts.
Sales Associate
Just cozy
10.2016 - 04.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Home Care Provider
Private nanny
06.2015 - 10.2019
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Provided supervision and guidance to ensure safety of children in all situations
- Maintained a safe, healthy, and nurturing environment for the children in their home
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Education
Early Childhood Education
Lethbridge Polytechnic
Lethbridge, ABCertificate -
First Aid
Calgary, AB10-2024
High School Diploma -
Winston Churchill High School
Lethbridge, AB06-2016
Skills
- Cash Management
- Team work
- Problem solving
- Time management
- Energetic and Hardworking
- Customer Service
- Cleaning and Organizing abilities
- Strong Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Commercial Cleaner
Bissett cleaning
03.2023 - 07.2024
Residential/comercial Cleaner
Dirt B clean
03.2021 - 09.2024
Sales Associate
Just cozy
10.2016 - 04.2020
Home Care Provider
Private nanny
06.2015 - 10.2019
Certificate -
First Aid
High School Diploma -
Winston Churchill High School
Early Childhood Education
Lethbridge Polytechnic