Yariletzi Alvarez
Santa Rosa
Summary
Certified Phlebotomist with hands-on training in venipuncture, capillary collection, specimen handling, and patient identification. Committed to providing safe, accurate, and compassionate patient care.
Continued to maintain and strengthen venipuncture skills through ongoing supervised practice following program completion. Eager to contribute to a healthcare team and grow professionally in an entry-level phlebotomy role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Taco Bell Restaurant
Santa Rosa, CA
06.2022 - Current
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained and mentored team members on customer service best practices.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Northwest Prep Charter School
Santa Rosa CA06-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Certification
- CPR Certified, American Heart Association, 04/25/2026-04/30/2028
- Certified Phlebotomy Techniican, National Healthcareer Association, 04/19/2026-04/19/2026
Timeline
Assistant Manager
Taco Bell Restaurant
06.2022 - Current
High School Diploma -
Northwest Prep Charter School