Hi, I’m
Yara Bitar
Saint-Laurent,QC
Summary
Currently studying at Dawson College in North-South studies, in the hope to expand my knowledge of the world to work towards becoming a lawyer.
Overview
3
years of professional experience
1
Certification
Work History
Compass Group
Airport Lounge Hostess
07.2022 - 08.2022
Job overview
- Kept tables clean and ready for next guests.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Anticipated guest needs and provided proactive service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Carried out day-day-day duties accurately and efficiently.
H&M
Sales Associate
03.2022 - 06.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Manged 100 + customer per day
Laurus Summer Camp
Camp Counselor
06.2021 - 09.2021
Job overview
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Transported and escorted program participants to and from activities and on field trips.
- Manged around 10-12 kids per day
Salon Immigration Service, Go Canada
Voluntary Assistant
07.2020 - 08.2020
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Received around over 20 calls day.
self employed
Babysitter
07.2019 - 08.2019
Job overview
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Created and implemented diverse educational strategies to boost development.
- Took care of 2-3 kids.
Education
Dawson CollegeMontreal, QC
DEC from Social Sciences
12.2024
Swiss International Scientific SchoolDubai, UAE
06.2022
Canadian International SchoolAbu Dhabi, UAE
High School Diploma
06.2022
Laval Senior AcademyLaval, QC
High School Diploma
06.2022
Skills
- Order Processing
- Customer Service
- Sales Expertise
- Time Management
- Store Opening and Closing
- Membership Sales
- Cash Handling
- Customer Relations
- Feedback Acceptance
- Verbal and Written Communication
- Telephone Etiquette
- Attention to Detail
Certification
- First Aid Certified
- Special Needs Training
Timeline
Airport Lounge Hostess
Compass Group
07.2022 - 08.2022
Sales Associate
H&M
03.2022 - 06.2022
Camp Counselor
Laurus Summer Camp
06.2021 - 09.2021
Voluntary Assistant
Salon Immigration Service, Go Canada
07.2020 - 08.2020
Babysitter
self employed
07.2019 - 08.2019
Dawson College
DEC from Social Sciences
Swiss International Scientific School
Canadian International School
High School Diploma
Laval Senior Academy
High School Diploma