Trystan Davenport
Yellowknife,Canada
Summary
Customer-focused professional with experience in fast-paced environments. Managed multiple responsibilities while ensuring professionalism in interactions with clients and coworkers. Committed to creating welcoming experiences through direct assistance and operational support. Quick learner and adaptable to new systems and team dynamics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lounge Attendant
Plaza Premium Lounge
Leduc, Canada
01.2026 - 04.2026
- Prepared and served beverages and food to business-class passengers and lounge guests
- Cleared, cleaned, and reset tables to maintain a welcoming environment for incoming guests
- Performed general housekeeping, dishwashing, and food and beverage preparation
- Assisted with inventory organization and stock management
- Greeted guests warmly upon arrival at the premium airport lounge.
- Assisted guests with inquiries about lounge amenities and services available.
Administrative Assistant
Canarctic Graphics
Yellowknife, Canada
09.2024 - 02.2025
- Handled client calls and responded to customer emails, ensuring prompt communication.
- Processed orders efficiently, creating accurate order dockets for seamless transactions.
- Maintained detailed inventory records, tracking stock levels consistently.
- Approved payments, preparing precise invoices and purchase orders.
Front Desk Agent
Nova Inn
Yellowknife, Canada
06.2021 - 09.2024
- Greeted guests warmly and managed check-in and check-out procedures.
- Handled guest inquiries and efficiently resolved complaints to maintain high levels of guest satisfaction.
- Facilitated hotel reservations and promptly addressed customer inquiries via email to enhance guest experience.
- Delivered room service to enhance guest satisfaction.
- Executed purchase orders and processed credit card authorization forms accurately to ensure seamless transactions.
- Supported housekeeping tasks, including organization and inventory checks.
Education
Grade 12 Diploma -
École St. Patrick High School
Yellowknife, NWTSkills
- Beverage preparation
- Food service
- Order processing
- Reservation management
- Inventory management
- Facility cleanliness
- Customer service
- Complaint resolution
- Client communication
- Attention to detail
- Time management
- Team collaboration
- Problem solving
Certification
PRO SERVE
Timeline
Lounge Attendant
Plaza Premium Lounge
01.2026 - 04.2026
Administrative Assistant
Canarctic Graphics
09.2024 - 02.2025
Front Desk Agent
Nova Inn
06.2021 - 09.2024
Grade 12 Diploma -
École St. Patrick High School