Yara Alnaka
Waterloo,ON
Summary
Versatile skill set in project management, problem-solving, and collaboration. Brings a fresh perspective and a strong commitment to quality and success. Recognized for delivering effective solutions due to adaptability and proactive approach.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Administrative Assistant
UofT Hatchery
Toronto, ON, Canada
05.2024 - Current
- Coordinated administrative tasks to support the organization's operational efficiency
- Managed account-related activities and maintained accurate records
- Demonstrated proficiency in [specific tools/skills if applicable, e.g., MS Office Suite, data entry]
Host
Cora Restaurants
Waterloo, ON, Canada
- Delivered exceptional customer service in a high-paced environment
- Greeted and seated guests, managing reservations and optimizing seating arrangements
- Fostered positive guest relations and handled inquiries professionally
Pharmacy Assistant
Shoppers Drug Mart
Waterloo, ON, Canada
- Assisted in the preparation of prescriptions and managed inventory
- Provided customers with information about products and services
- Maintained accuracy in record-keeping and adhered to pharmacy compliance protocols
Cashier
Family Shawarma
Waterloo, ON
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Sales Associate
Bonapetit Trading
Waterloo, ON
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Arts (BA) - Psychology
University of Toronto
Mississauga, ONHigh School Diploma -
Waterloo Collegiate Institute
Waterloo, ONSkills
- Administrative Support & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills
- Time Management & Multi-tasking
- Basic Knowledge of Pharmacy Procedures
- Proficiency in Excel, Google Meets, Microsoft and much more
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
- Citizens Police Academy, Waterloo Regional Police Service
- Customer Service, Waterloo Collegiate Institute,
- Standard First Aid, Waterloo Collegiate Institute
- Group Dynamics, Waterloo Collegiate Institute
- Sports Nutrition and Supplementation, Waterloo Collegiate Institute
- Generic WHMIS Training, Waterloo Collegiate Institute
Volunteer Experience
- Babysitter, YMCA Canada, Empire Public School, Provided care and supervision for children, ensuring safety and engagement in educational activities.
- Volunteer Staff, YMCA Canada, Arts and Culture, Participated in community initiatives, including event preparation and organization at St. Jacob Mennonite Church.
- Leadership Program, YMCA Canada, Successfully completed a program focused on developing leadership skills and teamwork.
Additional Information
Over 200 hours of volunteering with YMCA, Community, High School, Churches, Baby sitting, Restaurants and much more!
Timeline
Administrative Assistant
UofT Hatchery
05.2024 - Current
Host
Cora Restaurants
Pharmacy Assistant
Shoppers Drug Mart
Cashier
Family Shawarma
Sales Associate
Bonapetit Trading
Bachelor of Arts (BA) - Psychology
University of Toronto
High School Diploma -
Waterloo Collegiate Institute