Hardworking and passionate job seeker with strong communication skills eager to secure entry-level Bilingual Customer Service position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Courier
Rennel Limited
Mauritius
09.2021 - 02.2024
Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
Reduced fuel consumption by implementing efficient driving techniques.
Ensured the safety of packages by properly handling fragile items during transportation and storage.
Maintained database of packages.
Handled receipt, storage, identification and delivery of products for clients.
Packed items into shipping containers.
Labelling and checking shipment details.
Stacked boxes on pallets and picking orders.
Loaded and unloaded packages rapidly and accurately onto delivery vehicles for proper storage and handling.
Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
Packing customer orders.
Weighing packages for shipping.
Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Managed goods in the warehouse for a safe and well organized workplace.
Preparing goods for shipment.
Commercial Driver
Agilex Ltd
Mauritius
10.2020 - 08.2021
Improved client satisfaction by consistently meeting delivery deadlines and ensuring accurate order fulfillment.
Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
Enhanced company reputation with excellent customer service and professional demeanor during deliveries.
Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
Ensured proper documentation was completed at pickup and delivery sites, resolving discrepancies as necessary for smooth transactions.
Completed numerous successful cross-country assignments without incident or delay during challenging weather conditions or heavy traffic situations.
Apprentice Welder
Dilshad Choonarah
Mauritius
01.2020 - 06.2020
Improved welding skills by consistently practicing and receiving feedback from experienced welders.
Ensured safety standards were met by maintaining a clean and organized workspace.
Completed high-quality welds for various projects under the supervision of skilled professionals.
Gained experience with different welding techniques, such as MIG, TIG, and stick welding.
Enhanced proficiency in reading blueprints and schematics to accurately execute project requirements.
Demonstrated attention to detail when measuring, marking, and aligning workpieces for accurate assembly before welding commenced.
Exhibited strong problem-solving abilities when faced with complex or challenging projects during the apprenticeship period.