Summary
Overview
Work History
Education
Skills
Timeline
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YANG LIU (James)

Calgary

Summary

I am an outgoing and energetic person with a passion for road trips, hiking and basketball(huge NBA fan). Highly motivated and results-driven individual with over 15 months of hands-on experience at Hertz Canada, where I independently managed the Banff branch, overseeing daily operations including customer service, vehicle preparation, and driver scheduling. Recognized for outstanding sales performance and ranked #1 in upselling in June 2024 across Canada. Fluent in English, Mandarin, and Cantonese, with the ability to serve a diverse clientele effectively. Completed AMVIC salesperson course, with a valid class 5 driver’s license and a clean driving record. I hold an open work permit and have received an invitation to apply for permanent residency in Canada. With permanent status expected later this year, I am committed to building a long-term professional career here. Passionate about the automotive industry and committed to building lasting client relationships through integrity, product knowledge, and professional service.

Overview

13
13
years of professional experience

Work History

Manager Trainee

Hertz Canada
10.2023 - 03.2025
  • Manage Banff location’s fleet and drivers independently.
  • Support achievement of Banff location customer service excellence.
  • Outstanding sales performance, ranked #1 in Canada for monthly sales in June 2024.

Financial Advisor

Bank of Communications
07.2012 - 06.2019
  • Built and maintained long-term client relationships through proactive follow-ups.
  • Consistently achieved or exceeded monthly sales targets across a range of financial products.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.

Education

BBA - Finance

Southwestern University of Finance And Economics
Chengdu, Sichuan, China
06-2012

Skills

  • Valid Class 5 driver's license
  • AMVIC Certified
  • Fluent in English, Mandarin, and Cantonese
  • Strong negotiation and closing skills
  • Vehicle Presentation
  • Team Collaboration
  • Customer Service
  • Computer skills

Timeline

Manager Trainee

Hertz Canada
10.2023 - 03.2025

Financial Advisor

Bank of Communications
07.2012 - 06.2019

BBA - Finance

Southwestern University of Finance And Economics
YANG LIU (James)