Nolan Conejero
St. Albert,Canada
Summary
Competitive Sales and Operations Team Lead bringing 7+ years of experience in accounts acquisition, customer relationship building, warehouse and inventory management, with knowledge in marketing, logistics and sales activities in both wholesale and retail environments. Data-driven and dedicated Sales and Operations Specialist with demonstrated achievements in streamlining and implementing sales processes to exceed customer expectations and contribute to company success. Talented decision-maker with effective personnel management and coaching skills. Hardworking, enthusiastic and results-oriented with demonstrated passion for continuous learning, cultivating relationships and growing businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager / Owner
NRRC Trading Company
Quezon City, Philippines
12.2016 - 01.2021
- Established and managed a restaurant and food kiosk supplies and wholesale trading business for 4+ years
- Built strong, professional relationships through the identification of client needs, which increased overall sales and opportunities
- Established sourcing strategy and maintained sourcing best practices, policies and procedures
- Negotiated best prices, discounts, payment terms and transportation terms with vendors
- Collaborated with vendors to obtain the first choice of new products and remain competitive with customers
- Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site
- Cross-sold additional products and services to purchasing customers
- Documented new items, placed purchase orders and tracked deliveries from vendors
- Increased repeat business using great customer service, problem-solving and conflict-resolution skills
- Hired and trained employees on additional job positions to always maintain coverage of roles.
Production Team Lead
Barricades and Signs LTD
Sturgeon County, AB
03.2022 - 07.2023
- In charge of the day-to-day operations, quality control, and meeting production quotas
- Manage workflows, lead a team of 6-10 technicians
- Train and develop employees and have them work efficiently and independently in their first week
- Monitor the performance of employees using effective KPIs
- Proposed and Implemented a production system on how to increase the productivity of the department
- My team broke the production record by having over 8000 signs made with a team of 5 in a month (July 2022)
- Return rate decreased by 50% through meticulous quality control
- Troubleshooting in both SAP and actual production
- Occasionally puts sales orders to accelerate the manufacturing process
- Monitor and lead worksite safety and compliance within the production premises
- Occasionally inputs sales orders to accelerate production workflow.
Sales Team Lead
Crocs Canada
Edmonton, AB
07.2021 - 03.2022
- Delivered quality customer service while cultivating client satisfaction and loyalty
- Maintained sales floor with well-coordinated restocks and good inventory management skills
- Recruited and trained new sales professionals to quickly build up high-performing team assets
- Remained consistent by setting team goals, recognizing performance and rewarding hard work
- Received shipments, signed off on packages on accurately documented incoming items in the system
- Trained and developed new team members to improve product knowledge and abilities
- Reported sales metrics and statistics to management and stakeholders
- Cross-trained in different positions to best support the team during peak periods
- Consistent top seller of Crocs products for several months.
Production Technician
Barricades and Signs LTD
Sturgeon, AB
03.2021 - 07.2021
- Set up and operated production equipment according to daily work orders and safety procedures
- Assisted assessment of finalized product development to maintain QC standards
- Completed product assembly according to standardized procedures
- Juggled multiple projects and tasks to ensure high-quality and timely delivery
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science in Business Administration, Marketing Management -
University of Santo Tomas
06.2016
Skills
- Wide Business Operations, Sales & Management Perspective
- Creating Customer Rapport & Relationship Building
- Inventory Control and Management
- Employee Supervision, Motivation and Leadership
- Excellent Verbal and Written Communication Skills
- Google and MS Office Proficient
- SAP Proficient
- Problem-Solving Skills
- High Self Initiative
- Organizational Skills
- Multi-lingual (English, Filipino, Micronesian Dialects)
- Valid Class 5 Driver's License
Certification
- Leadership for Safety Excellence (LSE)
- Workplace Hazardous Materials Information System 2015
- Forklift Certification - Operator Safety (CAN)
- CSTS 2020 Fundamentals
Voluntary work
- Missionary for the Church of Jesus Christ of Latter-Day Saints 2011-2013
- Elder’s Quorum Secretary 2022-Present
References
Mr. Branden Leduc, 587-974-4817, Director of Operations, Barricades and Signs Ltd.
Timeline
Production Team Lead
Barricades and Signs LTD
03.2022 - 07.2023
Sales Team Lead
Crocs Canada
07.2021 - 03.2022
Production Technician
Barricades and Signs LTD
03.2021 - 07.2021
General Manager / Owner
NRRC Trading Company
12.2016 - 01.2021
Bachelor of Science in Business Administration, Marketing Management -
University of Santo Tomas
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