YAN BAEZ
Ontario
Summary
Dynamic and result driven professional committed to excellence and proactive communication, with extensive experience in hospitality, expertise in inventory management and outstanding customer service in fast paced environments. Consistent at enhancing guest satisfaction, training staff and resolving conflicts to ensure a seamless dining experience.
Overview
6
6
years of professional experience
Work History
Bartender
Ostrea
Eastvale
09.2023 - 02.2024
- Maintained cleanliness and organization of the bar area throughout service.
- Prepared and served a variety of cocktails and beverages to guests.
- Managed inventory levels, restocking supplies as needed during busy shifts.
- Assisted in training new bartenders on drink recipes and customer service standards.
- Performed opening and closing duties including restocking supplies.
Server
Olive Garden
02.2023 - 09.2023
- Collaborated with kitchen staff to ensure timely meal delivery.
- Assisted guests with menu selections and dietary restrictions.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided attentive service to guests in a fast-paced dining environment.
Server
Beola’s Southern Cuisine
Ontario
06.2018 - 09.2020
- Trained new servers on company procedures and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Colony High School
Ontario, CA05.2019
Skills
- Inventory management
- Outstanding customer service
- Outgoing personality
- Complex Problem-solving
- Cash register operation
- POS operation
- Sales expertise
- Safe food handling procedures
- Stress management
- Conflict resolution
- Proactive communication
Languages
- English
- Spanish
Timeline
Bartender
Ostrea
09.2023 - 02.2024
Server
Olive Garden
02.2023 - 09.2023
Server
Beola’s Southern Cuisine
06.2018 - 09.2020
High School Diploma -
Colony High School