Angie Maganja
Toronto,Canada
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
20
20
years of professional experience
Work History
Bartender
Woodbine Entertainment
04.2023 - 12.2024
- Prepared and served a variety of beverages to diverse customers.
- Maintained cleanliness and organization of bar area during busy shifts.
- Managed inventory supplies and reported shortages to maintain stock levels.
- Engaged with customers, providing recommendations for food and drink pairings.
- Performed opening and closing duties including restocking supplies.
- Handled cash transactions, ensuring accurate billing and payment processing.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Bartender
Compass Group Canada/Air Canada Cafe
Mississauga, Canada
09.2022 - 01.2023
- Prepare warm beverages
- Cleaned and organized bar and seating area
- Prepared bar snacks and continue to showcase full display of snacks and baked goods
- Adhered to cleaning standards
- Poured wine, beer, and cocktails for patrons.
Apothecary Manager
The Sweet Potato
Toronto, Canada
05.2021 - 05.2022
- Handle day-to-day operations
- Generate sales reports
- Assure excellent customer experience at all times
- Set schedules
- Supervise my team of 4 employees
Full time Clerk
Fortinos
Toronto, Canada
10.2019 - 04.2021
- Cleaned shelves and restocked with new inventory when product stock ran low
- Examined grocery products to immediately remove from stock, expired or spoiled items, adhering to 'first in, first out' rule
- Pleasantly helped customers by finding requested items
- Maintained and organized store displays to enhance product visibility
- Reviewed current planograms and end cap placements to properly merchandise items
Nutritionist/Department Manager
Fortinos
Rexdale, Canada
07.2015 - 10.2019
- I kept the department on target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities
- Oversaw efficient receiving and inventory management to keep our stock within optimal levels
- Responsible for delegating work to staff, setting priorities and goals and scheduling of employees
- Supported shrinkage, reviewed sales and inventory data, identified trends within the department
Bartender/Bar Manager
Smilin Jacks Bar and Grill
North York/Scarborough , Canada
06.2005 - 09.2017
Holistic Nutritionist
Healthy Living Plus
Toronto, Canada
09.2011 - 06.2015
- Developed and oversaw preparation of specialized diets
- Assessed clients overall physical health with body composition scale measurements
- Educated clients/customers on various health issues with monthly talks in store
- Answered phone calls to provide information about products, services, store hours and promotions
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Organized workshops on healthy eating and lifestyle choices.
- Recommended appropriate supplementation based on individual needs.
Education
DCS / DEC - Clinical Iridology
Institute of Holistic Nutrition
Toronto, ONDCS / DEC - Holistic Nutrition
Institude of Holistic Nutrition
Toronto, ONDCS / DEC - Pharmacy Technician
CDI College
Toronto, ONSkills
- Customer Service
- Inventory
- Retail Sales
- Retail Management
- Time Management
- Merchandising
- Management
- Bartending
- POS
- Assistant Manager Experience
- Data Entry
- Cash Handling
- Store Management Experience
- Inventory Control
- Sales Management
- Restaurant Management
- Restaurant Experience
- Customer engagement
- Inventory management
Additional Information
Smart Serve
Languages
English, Advanced
Timeline
Bartender
Woodbine Entertainment
04.2023 - 12.2024
Bartender
Compass Group Canada/Air Canada Cafe
09.2022 - 01.2023
Apothecary Manager
The Sweet Potato
05.2021 - 05.2022
Full time Clerk
Fortinos
10.2019 - 04.2021
Nutritionist/Department Manager
Fortinos
07.2015 - 10.2019
Holistic Nutritionist
Healthy Living Plus
09.2011 - 06.2015
Bartender/Bar Manager
Smilin Jacks Bar and Grill
06.2005 - 09.2017
DCS / DEC - Clinical Iridology
Institute of Holistic Nutrition
DCS / DEC - Holistic Nutrition
Institude of Holistic Nutrition
DCS / DEC - Pharmacy Technician
CDI College