YAMILET SALDANA
Salinas,CA
Summary
Dynamic medical professional with a strong focus on clinical leadership, HIPAA compliance, and bilingual communication. Proven ability to enhance patient satisfaction through effective team collaboration and process improvements.
Overview
7
7
years of professional experience
Work History
Lead Medical Assistant/Front Desk Receptionist
Geriatrics Medical Cenetr
Monterey, CA
11.2023 - Current
- Led daily operations of medical assistants to ensure efficient patient care delivery.
- Coordinated appointment scheduling and follow-up procedures to enhance patient satisfaction.
- Trained new staff on clinical protocols and patient management systems for improved workflow.
- Developed and implemented process improvements, reducing patient wait times significantly.
Medical Assistant
Montage Medical Group
Monterey, CA
09.2023 - 11.2023
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Maintained inventory of medical supplies, ordering as necessary to support clinic operations.
- Coordinated patient appointments and follow-up care, improving scheduling efficiency.
- Administered injections and performed basic laboratory tests under physician supervision.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Front Desk Receptionist
Natividad Hospital
Salinas, CA
09.2019 - 01.2023
- Managed front desk operations, greeting patients and visitors with professionalism and efficiency.
- Handled multi-line phone systems, directing calls to appropriate departments swiftly and accurately.
- Delivered fresh food trays to patient's
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
MEDICAL ASSISTANT CERTIFICATE - Medical Assistant
Central Coast College
Salinas, CA06-2023
Skills
- HIPAA compliance
- Clinical leadership
- Insurance verification and billing
- Vital signs monitoring
- EKG
- CPR certified
- Medical Terminology and Anatomy
- Bilingual { English / Spanish )
- Knowledge of OSHA
- Venipuncture/ injections
- EHS= Primesuite software
- Scheduling and appointment management
- Team building and supervision
- Customer service
- Payment collection
- Patient flow management
- Insurance claims
Timeline
Lead Medical Assistant/Front Desk Receptionist
Geriatrics Medical Cenetr
11.2023 - Current
Medical Assistant
Montage Medical Group
09.2023 - 11.2023
Front Desk Receptionist
Natividad Hospital
09.2019 - 01.2023
MEDICAL ASSISTANT CERTIFICATE - Medical Assistant
Central Coast College