Yajaira Manzilla Amezcua
Modesto
Overview
4
4
years of professional experience
Work History
Waiter
Mothers Restaurant
02.2023 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Crew Member
McDonald's
05.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
After-School Program Leader
Franklin School
11.2024 - 12.2025
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to Number students.
- Supervised up to Number students during outdoor exercise periods, monitoring group, and individual safety.
- Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
- Collaborated with school staff to ensure smooth transitions between daytime classes and after-school activities.
Medical Assistant
Pinnacle Health Center
01.2025 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Education
CMA - Medical Assistant
Gurnick Academy of Medical Arts
Modesto, CA03.2025
GED -
Modesto High School
Modesto, CA05.2023
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Professional appearance
- Decision-making
- Service prioritization
- Memory retention
- Conflict resolution
- Team leadership
- Multitasking
- Team player
- Finishing all tasks
- Great listener
- Gets tasks done no matter the circumstance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Pinnacle Health Center
01.2025 - 02.2025
After-School Program Leader
Franklin School
11.2024 - 12.2025
Waiter
Mothers Restaurant
02.2023 - Current
Crew Member
McDonald's
05.2022 - Current
CMA - Medical Assistant
Gurnick Academy of Medical Arts
GED -
Modesto High School