Yaiza Fernandez Feijoo
Vancouver,BC
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Versatile Restaurant Waitress ready to serve discerning customers in high-end dining rooms. Specializes in delivering sophisticated cuisine and exclusive beverages.
Focused and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Restaurant Waitress
Alpage Des Ars, MMAVS Sarl
05.2022 - 10.2022
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Completed credit payments via card processing systems.
- Order and organize stock of beverage and other products
Server
Restaurante Somodo
06.2017 - 06.2019
- Explain the content of the tasting menu in each dish.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Bartender/Server
Club Santo Domingo
03.2016 - 05.2017
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Preparation of alcoholic and non-alcoholic beverages and coffees.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Certificate -
Serving It Right Certificate
Vancouver, BC08.2023
High School Diploma -
Eduardo Blanco Amor
Ourense, Spain06.2012
Skills
- Warm and Friendly
- Collaborative Relationships
- Adaptable and Flexible
- Assigning Tables
- Billing and Payment Processing
- Alcoholic Beverage Service
- Cool Under Pressure
- Opening and Closing Procedures
- Menu Memorization and Presentation
Languages
Spanish
English
French
Italian
Timeline
Restaurant Waitress
Alpage Des Ars, MMAVS Sarl
05.2022 - 10.2022
Server
Restaurante Somodo
06.2017 - 06.2019
Bartender/Server
Club Santo Domingo
03.2016 - 05.2017
Certificate -
Serving It Right Certificate
High School Diploma -
Eduardo Blanco Amor
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