Yahaira Lopez
Dixon,CA
Summary
Dynamic multitasker and dedicated full-time college student with proven ability to coordinate efforts and foster a productive work environment. Recognized for strong leadership qualities and commitment to supporting peers, ensuring collaboration and success within teams. Focused on understanding and meeting customer needs, driving satisfaction, and cultivating long-term loyalty through exceptional service. Eager to leverage skills in a challenging role that values initiative and dedication.
Overview
4
4
years of professional experience
Work History
Server
Merchant And Main Grill
09.2023 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained records of transactions made during the shift, as required by company policy.
- Maintained a polite and professional demeanor with customers to encourage inquiries and order placements.
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
Hostess /Busser
The Buckhorn Steakhouse
08.2021 - 05.2022
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted in resolving guest inquiries and concerns promptly to maintain satisfaction.
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize table turnover and guest flow.
Education
Bachelor of Science - Business Administration And Management
Sacramento State
Sacramento, CA05-2026
Associate of Science - Business Administration
Woodland Community College
Woodland, CA06-2024
High School Diploma -
Dixon High School
Dixon, CA06.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Leadership skills
- Team collaboration
- Time management
Languages
Spanish
Limited
Timeline
Server
Merchant And Main Grill
09.2023 - Current
Hostess /Busser
The Buckhorn Steakhouse
08.2021 - 05.2022
High School Diploma -
Dixon High School
Bachelor of Science - Business Administration And Management
Sacramento State
Associate of Science - Business Administration
Woodland Community College