Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Cox

Dixon

Summary

Positive and dedicated employee with a strong work ethic and expertise in food safety and handling. Proven ability to enhance customer engagement and satisfaction through exceptional service and product knowledge. Skilled in inventory management and maintaining cleanliness, contributing to a productive and inviting environment. Looking to gain more experience

Overview

11
11
years of professional experience

Work History

Deli Associate

Safeway
02.2025 - Current
  • Prepared deli products while maintaining high standards of food safety and sanitation.
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Operated slicing equipment and scales to ensure accurate portion control and product presentation.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Deli Clerk

WinCo Foods
09.2023 - 02.2025
  • Provided exceptional customer service by assisting customers with deli selections and inquiries.
  • Maintained cleanliness and organization of deli counter to ensure compliance with health standards.
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
  • Trained new deli clerks, enhancing team's efficiency and service quality.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Retail Sales Associate

Highway 80
08.2022 - 04.2023
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained accurate inventory levels through regular stock checks and data entry.
  • Processed transactions efficiently using point-of-sale systems, ensuring quick service.
  • Collaborated with team members to create appealing merchandise displays that boosted sales.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.

Shift Lead

Pizza Factory
02.2019 - 01.2022
  • Oversaw daily operations, ensuring compliance with safety standards and company policies.
  • Trained and mentored team members on best practices and operational procedures.
  • Coordinated shift schedules to optimize workforce efficiency and service delivery.
  • Implemented process improvements that enhanced productivity and reduced downtime.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Collaborated with management to develop strategies for improving overall store operations.
  • Monitored food inventory and supplies to prevent waste.
  • Controlled food costs and managed inventory.

Server/Restaurant Hostess

The Point Restaurant
05.2016 - 02.2019
  • Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat business.
  • Managed food and beverage orders accurately, contributing to efficient service delivery during peak hours.
  • Trained and mentored new servers on menu offerings, service standards, and operational procedures.
  • Collaborated with kitchen staff to facilitate timely food preparation and minimize wait times for guests.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Opening Shift Leader

Subway
08.2014 - 05.2016
  • Supervised opening shifts, ensuring operational efficiency and adherence to safety protocols.
  • Trained and mentored new team members on customer service standards and operational procedures.
  • Implemented inventory management practices, reducing waste and optimizing stock levels for peak hours.
  • Coordinated daily staff schedules to ensure appropriate coverage during busy periods while managing labor costs.
  • Implemented proper food handling techniques, consistently meeting compliance standards for health department inspections.
  • Maintained an inviting atmosphere within the establishment by attending to cleanliness standards throughout the day''s operation.
  • Managed inventory levels to ensure adequate stock of products while minimizing waste and controlling costs.

Education

High School Diploma -

Rio Vista High School
Rio Vista, CA
06-2014

Skills

  • Food safety
  • Cleaning and sanitizing
  • Safe food handling practices
  • Customer engagement
  • Strong work ethic
  • Inventory counts
  • Team player
  • Multitasking and organization
  • Teamwork and collaboration
  • Adaptability and flexibility

Timeline

Deli Associate

Safeway
02.2025 - Current

Deli Clerk

WinCo Foods
09.2023 - 02.2025

Retail Sales Associate

Highway 80
08.2022 - 04.2023

Shift Lead

Pizza Factory
02.2019 - 01.2022

Server/Restaurant Hostess

The Point Restaurant
05.2016 - 02.2019

Opening Shift Leader

Subway
08.2014 - 05.2016

High School Diploma -

Rio Vista High School
Vanessa Cox