Yadira Rosas
Elk Grove
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
PSRIII
UC Davis Medical Center
12.2023 - Current
- Connected Care Center
- Review E-Consult Report
- Express Care Registration
- WQ's (Patient, Referral/Auth,Charge Review, Follow-up.
- In Basket (Order Tasks, CC'd Charts, Patient Call, Mychart Advice Request
- Phones
PSR III
UC Davis Medical Center
04.2020 - Current
- Midtown Neurology
- Responsible to obtain referrals for Botox, Nerve Block, Trigger Point Injections, Continuity of Care, HDC, Pediatric Oncology/ Hematology
- Verify eligibility and benefits, communicate with patient if necessary
- Schedule Peer to Peer for medical provider as needed, HIPPA compliant
- MOSC II, Midtown Internal Medicine
- Front office check in/out, verify insurance eligibility, Safety Coordinator, collect copays, balance cash drawer, fill out disability/FMLA paperwork, order office supplies.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
MOSC II
UC Davis Medical Center
06.2016 - 04.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Collected room deposits, fees, and payments.
- Completed disability/FMLA paperwork.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Receptionist
Sandra Mendez, MD Inc
09.2012 - 05.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Maintained consistent follow-up on status of prior authorization requests.
- Submitted for prior authorization with required documentation to appropriate funding source.
- Process temporary Medi-Cal/ Family Pact applications.
- Completed disability/FMLA paperwork.
Education
High School Diploma -
Soquel High School
1999
Skills
- Proficient in Epic EMR program
- Excellent customer service skills
- Ability to quickly learn new information, and adapt to new work environments
- Active listener
- Detail oriented
- Medical terminology
- Ability to train new staff
Languages
Spanish
Native or Bilingual
Timeline
PSRIII
UC Davis Medical Center
12.2023 - Current
PSR III
UC Davis Medical Center
04.2020 - Current
MOSC II
UC Davis Medical Center
06.2016 - 04.2020
Receptionist
Sandra Mendez, MD Inc
09.2012 - 05.2016
High School Diploma -
Soquel High School
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