Yadira Lazcano

• Managed accounts payable and receivable processes to ensure timely financial reporting.
• Reconciled bank statements and financial records to maintain accurate accounting data.
• Implemented new bookkeeping software for improved efficiency and accuracy in record-keeping.
• Developed and maintained comprehensive filing systems for invoices and receipts to streamline audits.

Joined the Ocean Team as a Treatment Coordinator, reaching our Bilingual Demographic of Santa Barbara. Promoted to Lead Insurance Biller and Collections Specialist. During my time I learned Medical Billing of Orthognathic Surgery Cases.

I have highlighted key duties during my time.

• Processed insurance claims efficiently to ensure timely reimbursements for healthcare providers.
• Utilized billing software to manage patient accounts and resolve discrepancies effectively.
• Collaborated with insurance companies to verify coverage and eligibility for services rendered.
• Analyzed billing reports to identify trends and implement corrective actions for issues.

I first began my career in Dentistry at Western Dental in Oxnard. Hired as a Patient Care Coordinator and quickly promoted to Lead Insurance Coordinator. My role as a Coordinator included Presentation of Treatment Plans, Dictation and Scribing during Consultations, entering Diagnosis and Existing History in EHR. Once Promoted to Lead Coordinator- I moved on to a larger role of overseeing all Insurance Benefits and Insurance Verification as well as submitting Dental Claims. I transitioned to the Orthodontic Side of Dentistry , working with PPO's and Medi-Cal State Insurance. After relocating back to my hometown of Santa Barbara, I was appointed Office Manager of the Goleta Office. I managed a team of 10+ including managing employee schedules, doctor and specialty days. Meeting Corporate Goals and joining team calls with District and Regional Managers. I am very familiar with fast paced dentistry as well as the Private Sector of healthcare. I have highlighted below some key notes from my time with this company.

• Oversaw daily office operations, ensuring efficiency and organization across departments.
• Managed scheduling and coordination of meetings, optimizing use of resources and time.
• Implemented filing system improvements, increasing document retrieval speed and accuracy.
• Monitored office supply inventory, negotiating with vendors to reduce costs while maintaining quality.

• Assisted in daily store operations, ensuring high standards of customer service and merchandise presentation.
• Trained and mentored new staff on sales techniques and product knowledge to enhance team performance.
• Monitored inventory levels and coordinated restocking efforts to maintain product availability and minimize stockouts.
• Implemented visual merchandising strategies to create appealing displays that showcased seasonal collections effectively.

• Supervised daily operations, ensuring compliance with company policies and procedures.
• Trained and mentored new staff on customer service and sales techniques.
• Managed inventory levels, performing regular audits to maintain stock accuracy.
• Facilitated effective communication between team members and management to enhance workflow.