Yadelin Low
12043 Alta Carmel Ct
Summary
Dynamic professional skilled in bilingual communication, healthcare administration, patient support and customer service. Skilled in EPIC, scheduling, blood draws, and HIPPAA compliance. Strong organizational and communication skills with a passion for improving healthcare operations and patient care.
Overview
5
5
years of professional experience
Work History
Waitress
369 Ramen
Poway, CA
01.2024 - Current
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Barista
Blossom De Cafe
Poway, CA
10.2022 - 01.2024
- Prepared high-quality beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Assisted in inventory management to maintain adequate stock levels and reduce waste.
Caregiver
Huntington Manor
Poway, CA
01.2021 - 09.2022
- Provided compassionate support to residents, enhancing daily living activities and overall well-being.
- Assisted with medication administration, ensuring adherence to prescribed schedules and safety protocols.
- Developed personalized care plans in collaboration with healthcare professionals for optimal resident outcomes.
- Monitored vital signs and reported changes in resident conditions to nursing staff promptly.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Education
Medical Assistant
Grossmont Health Occupations
Santee, CA12-2025
Certificate - Phlebotomy
Grossmont Health Center
Santee, CA06-2024
High School Diploma -
Abraxas High School
Poway, CA06-2019
Skills
- Bilingual- English & Spanish
- Vital signs, Blood draws, EKG, Injections
- Patient scheduling & Intake
- EPIC, Office Ally, LabCorp, Natera, GoTo, ZocDoc
- Medical office & Administrative operations
- Adobe, Microsoft Office, Teams & Outlook
- Time management & communication
Timeline
Waitress
369 Ramen
01.2024 - Current
Barista
Blossom De Cafe
10.2022 - 01.2024
Caregiver
Huntington Manor
01.2021 - 09.2022
Medical Assistant
Grossmont Health Occupations
Certificate - Phlebotomy
Grossmont Health Center
High School Diploma -
Abraxas High School