YAATHAVAN SURESH
Burnaby,Canada
Summary
Dynamic professional with a proven track record at iGeneration Education, driving client growth by 200%. Adept in creative problem solving and advanced data analysis, I excel in fast-paced environments, leveraging my adaptability and effective communication skills to foster professional relationships and achieve outstanding results.
Overview
10
10
years of professional experience
Work History
Business Development Manager
iGeneration Education
08.2021 - 12.2022
- Implement business strategies to grow the client base by 200%
- Collaborated with numerous companies to expand iGen’s brand and increase revenue
- Worked and flourished in fast paced and rapidly changing environment while managing multiple teams to execute deadlines and maintain efficient workflow
- Created new revenue producing streams
Taxpayer Services Officer
Canada Revenue Agency
11.2022 - 06.2023
- Analyze and recognize anomalies in taxpayer information to ensure the Canadian Tax Code is being followed correctly
- Created and detailed cases for taxpayers with specialized inquiries using a Federal case management software
- Obtained and maintained a high level of security and confidentiality clearance
Photographer
Freelance
11.2017 - Current
- Took professional images personalized to suit client needs (Graduations, product images, etc).
- Implemented marketing strategies to increase number of client bookings in order to outcompete other individuals in a saturated market
- Utilized photo editing software such as Adobe Photoshop and Lightroom.
- Designed and created a website to advertise previous images as well as obtain new clients.
- HYPERLINK "http://www.yaathtakespics.wordpress.com"
Head Academic Instructor
Sparks Education
03.2021 - 12.2022
- Created fluid curriculum for Math, Science, and Robotics & Coding classes using international education standards
- Facilitated outdoor and virtual classes for students.
- Regularly attended and participated in meetings with professors and other instructors to implement new changes that improve the services provided to students.
Academic Content Creator
Lumist
05.2021 - 12.2021
- Developed and presented review sessions in Math, Chemistry, Biology and Physics for world renowned universities such as UCLA, UC Davis, UC Berkley, University of British Columbia
- Gained extensive experience in communicating with and engaging students, preparing academic materials, and facilitating lessons and review sessions
Assistant Manager
Freshslice Pizza New Westminster
04.2015 - 01.2020
- Provided Business development strategies to improve client relations and increase sales
- Managed storefront and provided excellent customer service in a high-pressure environment.
- Performed administrative tasks including scheduling and inventory and effectively handled customer complaints to ensure long-term customer relationships and satisfaction.
- Welcomed, trained, and supervised new staff members and learned to troubleshoot.
- Suggested and implemented marketing and operation strategies to boost daily average sales from $700 to $2000
Education
Bachelor of Applied Science - Computing Science
Simon Fraser University
01.2025
Bachelor of Science - Biology
University of British Columbia
01.2020
Skills
- Rapid learning ability
- Adaptability to change
- Conceptual understanding
- Skillset utilization
- Professional relationship management
- Effective communication
- Creative problem solving
- Troubleshooting expertise
- Method development
- Advanced Microsoft Office skills
- Advanced Adobe software knowledge
- Python programming
- R Studio proficiency
- Scratch programming
- Klipfolio analytics
- Tableau visualization
- SAP expertise
- Canva design skills
- Data analysis
- Machine learning
References
Available upon request
Extra Curricular Leadership Experience
- BC Children’s Hospital (Vancouver BC), Emergency Department PAL, 01/01/18, Present, Actively engaged patients receiving medical care with games and activities, to boost morale and alleviate stress., Worked with hospital staff to provide a safe and welcoming environment for patients by sanitizing and organizing activity environments to ensure cleanliness for future patient use.
- Care Package Program, 12/01/18, Present, Created a plan to gather volunteers and raise funds in the western nation to provide necessities for underprivileged patients situated in hospitals of war struck areas of Sri Lanka.
- UBC Biological Sciences Society, Vice President, 09/01/17, 05/01/20, Organized events to connect students in life sciences and support their academic success and mental wellbeing, including exam review sessions, career nights and regular social events., Communicated with department heads and professors to provide tools and resources for biology courses to enrich student learning.
Timeline
Taxpayer Services Officer
Canada Revenue Agency
11.2022 - 06.2023
Business Development Manager
iGeneration Education
08.2021 - 12.2022
Academic Content Creator
Lumist
05.2021 - 12.2021
Head Academic Instructor
Sparks Education
03.2021 - 12.2022
Photographer
Freelance
11.2017 - Current
Assistant Manager
Freshslice Pizza New Westminster
04.2015 - 01.2020
Bachelor of Applied Science - Computing Science
Simon Fraser University
Bachelor of Science - Biology
University of British Columbia
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