Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Xuan Son Vu

Winnipeg,Manitoba

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Overview

2
2
years of professional experience

Work History

Boba Barista

Hawaii Kai
08.2023 - 06.2024
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Prepare ingredients and food carefully according to process
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Daily quality checks on food or beverages
  • Maintained regular and consistent attendance and punctuality.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Check quantity and notify manager about daily work
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Educated coworkers and customers about new products.
  • Upsold specialty items with beverages, increasing store sales.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Bringing flavors and recipes from Vietnam
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.

Coffee Barista

Lệ Phố Coffee
04.2022 - 06.2022
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Kept supplies well-stocked by monitoring usage patterns and placing orders in a timely manner.
  • Followed exact recipes for mixing and preparing beverage and food items.

Education

No Degree - Business Economics, Management

University of Manitoba
66 Chancellors Cir, Winnipeg, MB
06.2025

Some College (No Degree) - Barista

Vocational School
Hai Duong, Viet Nam

High School Diploma -

FPT High School
Ha Noi, Viet Nam
06.2018

Skills

  • Food preparation and safety
  • Exceptional customer service
  • Menu memorization
  • Ordering procedures
  • Beverage preparation
  • Smoothie making
  • Coffee machinery
  • Cash Handling
  • Friendly and outgoing
  • Dining area maintenance
  • High-volume dining
  • Interactive communication skills
  • Flexible schedule availability
  • Cleanliness and Organization
  • Reliability and punctuality
  • Boba Tea Knowledge
  • Positive Attitude Display

Languages

English
Professional Working
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Elementary

Timeline

Boba Barista

Hawaii Kai
08.2023 - 06.2024

Coffee Barista

Lệ Phố Coffee
04.2022 - 06.2022

No Degree - Business Economics, Management

University of Manitoba

Some College (No Degree) - Barista

Vocational School

High School Diploma -

FPT High School

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Xuan Son Vu