Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Xochitl Villa

Los Angeles

Summary

My name is Xochitl Villa, I am 21 year old strong independent woman getting myself through college. I'm currently studying criminal justice at ELAC. I'm determined and hard working and ready to work and learn something new. I've been told I'm phenomenal to work with as not only a team player but also efficient in communication. I'm also familiar and comfortable with fast-paced environments.

Overview

3
3
years of professional experience

Work History

Team Member

Prince Street Pizza
01.2024 - Current
  • Assisted customers with inquiries and provided product information to enhance shopping experience.
  • Collaborated with team members to maintain cleanliness and organization in work area.
  • Handled inventory management tasks, including restocking shelves promptly and accurately.
  • Supported daily store operations by processing transactions and managing cash register functions.
  • Adapted quickly to changing priorities and demonstrated flexibility in a fast-paced environment.

Server

IKEA
04.2023 - 01.2024
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area, promoting positive guest experiences.
  • Assisted in training new staff on service protocols and menu knowledge.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Crew Member

McDonald's
02.2022 - 03.2023
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated point-of-sale systems accurately, processing transactions efficiently to minimize wait times.
  • Collaborated with team members to maintain clean and organized work areas, enhancing operational efficiency.
  • Assisted in training new crew members on best practices for food preparation and customer interaction.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.

Education

Bachelor of Arts - Criminal Justice

East Los Angeles College
Monterey Park, CA
06-2027

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Flexible schedule
  • Cash handling
  • Heavy lifting
  • Willingness to learn
  • POS systems

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Team Member

Prince Street Pizza
01.2024 - Current

Server

IKEA
04.2023 - 01.2024

Crew Member

McDonald's
02.2022 - 03.2023

Bachelor of Arts - Criminal Justice

East Los Angeles College

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Xochitl Villa