Ximing Yan
Langley,Canada
Summary
As a Dynamic multi-language communicator and adept Microsoft Word user, I've excelled in roles at Trinity West University and beyond, enhancing student success and customer satisfaction. Leveraging skills in service management and data recording, I've significantly contributed to educational and customer service improvements, embodying a fast-learning, results-oriented approach.
Overview
7
7
years of professional experience
Work History
Teaching Assistant
Trinity West University
Langley, BC
07.2023 - 12.2024
- Evaluated assignments and forum contributions.
- Executed efficient handling and organization of large datasets.
- Documented student details and performance evaluations.
- Delivered counseling services to students.
- Skilled in creating and formatting documents using Microsoft Office.
- Delivered presentations to communicate key concepts effectively.
- Conducted individual Q&A sessions addressing course-related inquiries.
Online Gaming Coaching and Communication
Fiverr
Langley, BC
11.2021 - 01.2023
- Implemented innovative concepts and activities through online coaching sessions.
- Guided students incrementally to foster self-improvement.
- Provided counseling services to address various client needs.
- Facilitated in-depth review sessions of video-on-demand content.
Volunteer Library Staff Member
Library of Green River College
Auburn, WA
10.2017 - 01.2019
- Recorded data for book inventory transactions.
- Delivered support to students requiring assistance.
- Handled multiple tasks simultaneously.
- Conducted orientation sessions to familiarize freshmen with campus resources.
- Coordinated and scheduled diverse events, ensuring seamless execution.
Volunteer Cafe Staff Member
Private Café in Green River College
Auburn, WA
10.2017 - 05.2018
- Ensured accurate and prompt food services.
- Enhanced customer support.
- Managed customer feedback effectively to ensure client satisfaction.
- Maintained long-term connections with clients.
- Organized and optimized item arrangements.
Education
Bachelor Of Arts (B.A.) - Leadership Candidate
Trinity West University
Langley, BC12.2023
Diploma - Hotel Management
Vancouver Premier College of Hotel Management
Vancouver, BC, CA08.2020
Associate in Arts (A.A.) - Business
Green River College
Auburn, Seattle, USA03.2019
Skills
- Multi-language speaker
- Communication
- Service Management
- Tutoring
- Multitasking
- Orientation
- Counseling
- Speech
- Salesmanship
- Scheduling
- Negotiation
- Data recording and management
- Customer Relationship Management
- Event orientation and arrangement
- Presentations on stage
- Microsoft Word Proficiency
- Fast learner
Timeline
Teaching Assistant
Trinity West University
07.2023 - 12.2024
Online Gaming Coaching and Communication
Fiverr
11.2021 - 01.2023
Volunteer Library Staff Member
Library of Green River College
10.2017 - 01.2019
Volunteer Cafe Staff Member
Private Café in Green River College
10.2017 - 05.2018
Bachelor Of Arts (B.A.) - Leadership Candidate
Trinity West University
Diploma - Hotel Management
Vancouver Premier College of Hotel Management
Associate in Arts (A.A.) - Business
Green River College
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