Xiaoye Ma
Waterloo,ON
Summary
Friendly and reliable, offering unmatched customer service and workplace focus with excellent multi-tasking aptitude. Talented professional considered knowledgeable leader and dedicated problem solver. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
SONG SHI FU LAN ZHOU LA MIAN I
Waterloo , ON
09.2021 - 12.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
Bachelor of Science - General BCs
Wilfrid Laurier University
Waterloo, ON06.2022
Skills
- Data Entry and Maintenance
- Mobility Devices
- Customer Transactions
- Customer Relations
- Order Processing
- Computer Technology
- Information Confidentiality
- Contract Processing
- MS Office
- Team Management
- Financial Services Support
Influencer
I am continuously posting contents on Xiaohongshuo. The account is about me sharing the food and daily life in Canada, which is already gain almost 800 likes in two months. I am very passionate about video editing and creating fun and enjoyable content.
Certification
- Currently in the process of taking FRM exam and intended to take CFA certification in the following year.
- Applying for Google ads certification.
Timeline
Cashier
SONG SHI FU LAN ZHOU LA MIAN I
09.2021 - 12.2022
Bachelor of Science - General BCs
Wilfrid Laurier University
- Currently in the process of taking FRM exam and intended to take CFA certification in the following year.
- Applying for Google ads certification.
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