Xiaofei Wu
Markham,ON
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Server
Gyuhito
02.2019 - 03.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Receptionist
Jade Nail & Spa
07.2017 - 03.2020
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist
Nail Bar On 14th
09.2023 - 12.2023
- Manage schedules to ensure efficient use of time for other clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Resolved customer problems and complaints.
Server
Kayamono Japanese Restaurant
05.2018 - 01.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Milliken Mills High School
Markham07.2018
Skills
- Teamwork
- Office Management
- Time Management
- Schedule Management
Languages
English
Limited Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Receptionist
Nail Bar On 14th
09.2023 - 12.2023
Server
Gyuhito
02.2019 - 03.2020
Server
Kayamono Japanese Restaurant
05.2018 - 01.2019
Receptionist
Jade Nail & Spa
07.2017 - 03.2020
High School Diploma -
Milliken Mills High School
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