Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

XiaoChuan Zhang

Markham,Ontario

Summary

Experienced Delivery professional versed in schedules coordination, load inspections and route planning. Solid communication and problem-solving abilities. Valid G license in Ontario. Skilled in interacting with customers and providing excellent customer service. Possesses strong teamwork spirit and quick learning ability, able to adapt to different work environments and tasks at any time. Highly organized, efficient and communicative Liaison Officer with strong background coordinating business operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues and improving communications.

Overview

2
2
years of professional experience

Work History

Pet International Airport Liaison Staff

JMAXPet Animal Travel
09.2023 - Current
  • Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
  • Streamlined information flow for increased efficiency by implementing a centralized document management system.
  • Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
  • Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.

Supermarket Logistics Transport Driver

FleetNow Urban Delivery
03.2023 - 09.2023

Responsible and experienced supermarket logistics transport driver, proficient in goods transportation and delivery processes. Possesses excellent driving skills and outstanding time management abilities, dedicated to ensuring timely and safe delivery of goods to their destination.

  • Responsible for timely transportation of goods from suppliers to the client home, ensuring that the quantity and quality of goods meet order requirements.
  • Proficient in operating various types of trucks and transportation vehicles, maintaining vehicles in good working condition, and strictly adhering to traffic rules and safety standards.
  • Efficiently handles goods loading, unloading, and delivery processes to maximize delivery efficiency, and promptly addresses challenges and issues during delivery.
  • Works closely with suppliers and internal supermarket teams to ensure accurate order information and timely handling of logistics-related matters.

GoTime Entertainment Service Personnel

GoTime Entertainment
09.2022 - 03.2023

Passionate and responsible Scripted Detective Game service personnel with outstanding customer service skills and a strong spirit of teamwork. Dedicated to providing exceptional customer experiences through effective interpersonal communication and adaptable problem-solving abilities.

Education

Bachelor of Business Administration - Business Economics

Yorkville University
2000 Steeles Ave W, Concord ON L4K 4N1
09.2025

Skills

  • Excellent driving skills and ability to adapt to road conditions
  • Strong time management and organizational abilities
  • Outstanding teamwork and communication skills
  • Familiarity with goods loading, unloading, and delivery processes
  • Adherence to traffic rules and safety standards
  • Providing high-quality customer service, handling customer complaints, and problem-solving abilities

Reference

Available upon request

Timeline

Pet International Airport Liaison Staff

JMAXPet Animal Travel
09.2023 - Current

Supermarket Logistics Transport Driver

FleetNow Urban Delivery
03.2023 - 09.2023

GoTime Entertainment Service Personnel

GoTime Entertainment
09.2022 - 03.2023

Bachelor of Business Administration - Business Economics

Yorkville University
XiaoChuan Zhang