Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Xavier Elizaldi

Porterville

Summary

Dynamic professional with proven leadership at Dutch Bros, excelling in customer service and team leadership. Enhanced cash handling accuracy by reducing discrepancies and fostering a positive work environment. Adept at decision-making and developing strong relationships, driving operational success. Skilled in maintaining a clean, safe environment, ensuring customer satisfaction, and staff efficiency.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Dutch Bros
02.2025 - 08.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Shift Leader

Dutch Bros
02.2024 - 02.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Broista

Dutch Bros
06.2023 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Harmony Magnet Academy
Strathmore, CA
06-2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Languages

Spanish
Professional Working

Timeline

Assistant Manager

Dutch Bros
02.2025 - 08.2025

Shift Leader

Dutch Bros
02.2024 - 02.2025

Broista

Dutch Bros
06.2023 - 02.2025

Harmony Magnet Academy

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Xavier Elizaldi