Xander Gardner
Thousand Oaks
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Janitor
ISS Facility Services
12.2024 - Current
- Maintained cleanliness and sanitation of assigned areas to ensure safe environment.
- Operated cleaning equipment, including buffers and vacuums, for efficient floor maintenance.
- Conducted regular inspections to identify and address maintenance needs promptly.
- Implemented waste management procedures to enhance recycling efforts within facility.
- Collaborated with team members to streamline workflow and improve service efficiency.
- Monitored inventory levels of cleaning supplies and reported shortages to management.
- Developed standard operating procedures for cleaning tasks to ensure consistency across shifts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Operated buffers and burnishers to clean and polish floors.
- Was a recipient of the Apple award for outstanding service.
Team Member
Sky Zone
02.2023 - 06.2024
- Monitored all activities within the park.
- Hosting Safety briefing sessions to large audiences.
- Adhering to all Health and Safety procedures – maintaining high safety levels and ensuring an engaging fun atmosphere for all customers.
- Interacted with large groups as well as greeted customers and assisted with customer service enquiries.
- Assisting with cleaning duties throughout the park on a daily basis.
- Ensure that all jumpers follow the rules within the park.
- Assisted with Birthday parties & corporate groups ranging from 6 guests to 180x guests to a high standard.
- Facilitated guest experiences by ensuring safety protocols during trampoline activities.
- Assisted in maintaining cleanliness and organization of facility to enhance operational efficiency.
- Supported event setup and breakdown, enhancing overall guest satisfaction during special events.
- Mentored new team members on safety regulations and operational procedures to ensure compliance.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
Restaurant Team Member
In-n-Out
09.2022 - 01.2023
- Interact with an average of 300 customers per shift
- Work with supervisor to maintain inventory, dining room cleanliness & positive customer experience
- Assist with food preparation for the day
- Handled sales transactions totaling over $6,000 per shift
- Received positive feedback customer surveys
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Collaborated with team members to ensure smooth operations during peak hours.
- Trained new employees on company standards and operational procedures.
- Prepared food items in accordance with health and safety regulations, ensuring quality standards were met.
- Assisted management in resolving customer complaints effectively, promoting a positive dining environment.
- Observed diners to respond to additional requests and determine when meal completed.
- Monitored food quality and freshness throughout day.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Demonstrated knowledge of menu items and corresponding ingredients.
Restaurant Team Member
Iron Grill
05.2021 - 04.2022
- Improved personal quality ratings by 20% from the start of employment
- Interact with an average of 100 customers per shift
- Work with supervisor to maintain inventory
- Handled sales transactions totaling over $2,000 per shift
- Received several positive feedback customer surveys
- Monitored inventory levels, assisting in restocking supplies as needed to maintain workflow efficiency.
- Implemented suggestions for improving processes, resulting in enhanced service speed and customer satisfaction.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Education
High School Diploma -
Newbury Park High School
Newbury Park, CA06-2024
Skills
- Cash Handling
- Problem Solving
- Customer service-focused
- Facilities maintenance
- Safety compliance
- Excellent communication skills
- Attention to detail
- Time management
- Customer service
- Team collaboration
- Work prioritization
- Crew supervision
Accomplishments
I was the youngest recipient of the Apple Award for outstanding service through Takeda. I am also the youngest person to be hired at our individual ISS sight. I am also tasked with the responsibilities of the manger while he was sick or on vacation at ISS.
Apple Award
The Apple Award is given to one person only a couple times a year for individual outstanding service.
Timeline
Janitor
ISS Facility Services
12.2024 - Current
Team Member
Sky Zone
02.2023 - 06.2024
Restaurant Team Member
In-n-Out
09.2022 - 01.2023
Restaurant Team Member
Iron Grill
05.2021 - 04.2022
High School Diploma -
Newbury Park High School