Xaia Poole
Vancouver,BC
Summary
i am a hardworking server who goes above and beyond to create an unforgettable guest experience and provide excellent customer service while maintaining a positive attitude and great sense of enthusiasm during peak hours with a few years of nightlife knowledge i still love to grow and learn new things and i look forward to meeting you
Overview
3
3
years of professional experience
Work History
Server/dancer
Paparazzi Night Club
04.2023 - 06.2023
- upsell and delivered bottles in a timely manner to our guests
- place liquor orders, manage stocking
- guided guests to there section
- create a luxury VIP bottle service experience
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Waitress
Shady Rest
11.2022 - 01.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Associate
Smoke Shop Convinence
07.2020 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Adss
Port Alberni, BCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Menu memorization
- Sales expertise
Languages
Timeline
Server/dancer
Paparazzi Night Club
04.2023 - 06.2023
Waitress
Shady Rest
11.2022 - 01.2023
Sales Associate
Smoke Shop Convinence
07.2020 - 11.2022
High School Diploma -
Adss
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