Wren Hodgson
Guelph,ON
Summary
As a Psychology student, my academic journey has been a transformative blend of theory, research, and hands-on experience. Over the past four years, I’ve delved into the intricacies of human behavior, cognition, and emotion, exploring diverse topics from developmental psychology to neuropsychology. My coursework has been rigorous, challenging me to think critically and analytically about psychological principles and their applications. My work experience has been instrumental in complementing my academic education, allowing me to apply psychological theories and principles in real-world settings. It has enhanced my understanding of addiction, trauma, and mental health issues, and developed my ability to work effectively in high-pressure environments. This practical exposure has not only deepened my knowledge but also strengthened my commitment to pursuing a career in clinical psychology and mental health advocacy.
Overview
8
8
years of professional experience
Work History
Clinical Administration
Manual Concepts Physiotherapy
Guelph, ON
08.2023 - Current
- Efficiently managed appointment bookings, processed payments and patient needs
- Updated and maintain patient records, ensuring accuracy and compliance with privacy regulations
- Work closely with physiotherapists, assistants, and other clinic staff to coordinate patient care and scheduling.
Trauma & Addictions Support Volunteer
Homewood Health Centre
Guelph, ON
12.2022 - Current
- Working one on one with patients, from youth to adults, in a mental health and addictions facility
- Complete research and provide information about local support groups, treatment programs, counseling services
- Provide support for those in vulnerable positions.
Homeless Youth Program Support Staff
Wyndham House
Guelph, ON
03.2023 - 08.2023
- Provided direct support and care to clients, including transient youth, individuals with disabilities, addictions or others in need
- Work closely with a multidisciplinary team, including lawyers, social workers, therapists, and other support staff
- Administer prescribed medications and maintain proper records in compliance with organizational policies and procedures.
Senior Customer Service Representative
The Brick
Guelph, ON
01.2019 - 08.2023
- Professionally dealt with client issues in person and over the phone
- Handles 50+ calls a day while following up on order reports on a daily basis
- Handled personal files and did clerical work each day
- Managed emails, faxes and other communications ensuring 100% response in order to keep up on every order
- Successfully resolved daily conflict resulting in customer satisfaction 100% of the time.
City of Hamilton Recreation Department
Camp Counseling
Hamilton, ON
06.2016 - 09.2020
- Facilitated daily arts and crafts projects for a group of 33 elementary school aged campers
- Worked hands on with youth of all ages.
Education
Bachelor of Arts - Psychology
University of Guelph
06.2024
Skills
- Counseling
- Emotional support
- Guidance
- Caregiving
- Compassion
- Support
- Empathy
- Research
- Organizational skills
- Meeting coordination
- Document updating
- Analytical
- Detail-oriented
Volunteer Experience
Mcmaster Hospital Sick Kids, 12/2020, Hamilton, ON
Training
Red Cross First Aid and CPR C, Hamilton, ON
Timeline
Clinical Administration
Manual Concepts Physiotherapy
08.2023 - Current
Homeless Youth Program Support Staff
Wyndham House
03.2023 - 08.2023
Trauma & Addictions Support Volunteer
Homewood Health Centre
12.2022 - Current
Senior Customer Service Representative
The Brick
01.2019 - 08.2023
City of Hamilton Recreation Department
Camp Counseling
06.2016 - 09.2020
Bachelor of Arts - Psychology
University of Guelph
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