WING YEE HANIFA SO

Major Responsibilities:

• Managed help desk support tasks efficiently.
• Managed operations of help desk platform.
• Managed remote work environment effectively.
• Oversaw technical aspects of IT projects for optimal performance.
• Managed setup and maintenance of video conference systems.
• Streamlined acquisition processes for essential IT resources.
• Coordinating comprehensive IT audit activities.
• Developed and enforced IT policy guidelines.
• Managed account sustainability across Active Directory, email services, and enterprise resource planning.
• Oversaw maintenance of hardware and software.
• Ensured optimal conditions of server room infrastructure.
• Collaborated with IT infrastructure team for system improvements.

Major Responsibilities:

• Managed help desk support tasks efficiently.
• Streamlined acquisition processes for essential IT resources.
• Managed setup and maintenance of video conference systems.
• Developed and enforced IT policy guidelines.
• Supervised administrative staff, delegating tasks and managing workload distribution.
• Coordinating comprehensive IT audit activities.
• Oversaw maintenance of hardware and software.
• Ensured optimal conditions of server room infrastructure.

Major Responsibilities:

• Managed help desk support tasks efficiently.
• Supervised administrative staff, delegating tasks and managing workload distribution.
• Streamlined acquisition processes for essential IT resources.
• Coordinating comprehensive IT audit activities.
• Oversaw administrative tasks for IT department.
• Executed invoice processing through accounting software applications.
• Managed the sorting and dispersal of all incoming office communications.
• Supervised data management systems for vendor contacts.
• Implemented comprehensive digital and physical filing systems, enhancing document organization.

Major Responsibilities:

• Streamlined acquisition processes for essential IT resources.
• Coordinating comprehensive IT audit activities.
• Oversaw administrative tasks for IT department.
• Executed invoice processing through accounting software applications.
• Managed the sorting and dispersal of all incoming office communications.
• Supervised data management systems for vendor contacts.
• Implemented comprehensive digital and physical filing systems, enhancing document organization.

Major Responsibilities:

• Streamlined acquisition processes for essential IT resources.
• Oversaw administrative tasks for IT department.
• Executed invoice processing through accounting software applications.
• Managed the sorting and dispersal of all incoming office communications.
• Implemented comprehensive digital and physical filing systems, enhancing document organization.