Wilmer Lluman
BBA
Toronto,ON
Summary
Passionate hospitality professional with a strong work ethic and a dedication to creating exceptional guest experiences. Seeking a position that leverages skills in time management and team collaboration within a dynamic and safe environment. Offers flexible availability and a commitment to maintaining food safety standards.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Retail Operations
Meat Market
Brooklyn, New York
02.2024 - 04.2024
- Delivered exceptional guest experiences by providing attentive and personalized service.
- Carried boxes and supplies weighing up to 100 lbs, demonstrating physical endurance and safety awareness.
- Proficient in meeting individual customer needs and preferences, adhering to specific requirements with precision.
- Maintained store cleanliness and organization upon opening, ensuring welcoming environment.
- Conducted product facing and ongoing merchandise arrangement to optimize visibility and enhance product presentation.
- Worked efficiently under pressure during peak hours, maintaining high level of service.
Cashier
Supermarket
Quito, Ecuador
06.2021 - 02.2024
- Responded promptly to requests for assistance, spills and customer inquiries.
- Helped customers complete purchases, locate items, and join reward programs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked with floor team and managers to meet wide range of customer needs.
- Lifted up to 100 pounds at once and used forklift to move heavier loads
Education
Diploma - Marketing And Sales
Ilac International College
Toronto, ON 05.2024 - 02.2026
BBA - Business Administration
Pontifical Catholic University of Ecuador
Quito, Ecuador 06.2017 - 10.2022
Skills
Strong ability to create memorable guest experiences through personalized service
Knowledgeable in food safety standards and practices
Capable of handling physical tasks, including lifting and working in cold environments
Proven ability to work effectively within a team in a safe and supportive environment
Efficient in managing time during high-pressure situations
Strong ability to create memorable guest experiences through personalized service
Timeline
Diploma - Marketing And Sales
Ilac International College
05.2024 - 02.2026
Retail Operations
Meat Market
02.2024 - 04.2024
Cashier
Supermarket
06.2021 - 02.2024
BBA - Business Administration
Pontifical Catholic University of Ecuador
06.2017 - 10.2022