Sidney Janson
Dashwood
Summary
Experienced and personable professional with a strong background in the customer service industry. Known for delivering exceptional service in fast-paced environments, with excellent communication, adaptability, and attention to detail. Dedicated to creating a welcoming atmosphere and contributing a positive attitude, strong work ethic, and team-oriented mindset to a dynamic hospitality team.
Overview
7
7
years of professional experience
Work History
Selling Specialist
Make Up For Ever
10.2024 - Current
- Represented Make Up For Ever within various Sephora locations.
- Exceeded daily sales goals while building and maintaining strong relationships with the Sephora teams as well as clients.
- Organized and ran in-store events including product education and launches.
Salon Coordinator
Barranca Boutique Salon
10.2023 - 12.2024
- Managed front desk operations, including scheduling appointments and handling customer inquiries.
- Collaborated with stylists and technicians to coordinate appointments and ensure efficient workflow.
Style Advisor
Aritzia
10.2021 - 10.2023
- 2 years of experience in providing personalized styling advice and excellent customer service at a high-end fashion retail store.
- Maintained a strong track record of exceeding sales targets and building lasting relationships with clients.
- Became proficient in using a POS system to place orders and complete client purchases.
- Developed a strong understanding of visual merchandising and window displays.
Receptionist
Romeos Salon
10.2019 - 09.2021
- Managed front desk operations including answering phone calls, scheduling appointments, and greeting clients.
- Assisted clients in finding the perfect Aveda products for their hair and skin needs.
- Promoted services and products on Romeo Salon's social media accounts.
- Handled cash and debit transactions and became proficient in Milano Salon Software.
Junior Server
Cambridge Mill
05.2019 - 08.2020
- Assisted in maintaining efficient operations by promptly delivering food orders, supporting servers, and ensuring guest satisfaction.
- Maintained cleanliness and organization of service areas, communicated effectively with kitchen staff to coordinate order timing, and upheld health and safety standards.
- Demonstrated strong teamwork, multitasking, and customer service skills in a fast-paced dining environment.
Busser
The Keg
08.2018 - 05.2019
- Assisted servers with setting and clearing tables for efficient service.
- Maintained cleanliness in dining areas and restrooms by regularly removing trash and wiping surfaces.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
Education
Comprehensive Makeup Artist Program -
College of Makeup Art and Design
Toronto, ON06.2023
Skills
- Exceptional Customer Service- Proven ability to create positive, memorable guest experiences in fast-paced retail, restaurant, and beauty environments
- Strong Communication- Clear, friendly, and professional communicator; skilled at reading people and adapting tone and energy
- Sales & Upselling- Experienced in suggestive selling and building customer loyalty through personalized recommendations
- Multitasking & Time Management- Comfortable juggling multiple responsibilities, requests, and priorities while maintaining high service standards
- Adaptability & Poise Under Pressure- Thrives in high-energy, fast-paced settings, stays calm and positive during busy rushes
- Team Collaboration- Works well with diverse teams; dependable, supportive, and able to step up when needed
Certificates Courses
- Smart Serve certified
- WHIMIS Training
- Standard CPR
- Standard First aid
Timeline
Selling Specialist
Make Up For Ever
10.2024 - Current
Salon Coordinator
Barranca Boutique Salon
10.2023 - 12.2024
Style Advisor
Aritzia
10.2021 - 10.2023
Receptionist
Romeos Salon
10.2019 - 09.2021
Junior Server
Cambridge Mill
05.2019 - 08.2020
Busser
The Keg
08.2018 - 05.2019
Comprehensive Makeup Artist Program -
College of Makeup Art and Design
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