William S Lane Jr.

- Led the PM shift and my fellow technicians for nearly all the time I have been a technician.

- A calm and collected presence in the face of the unforeseen.

- Articulate with words for documentation.

- Exceptional work ethic and ability to remember and carry out a high quantity of tasks of varying difficulty.

- Maintain professional boundaries with clients while remaining compassionate and stern as necessary.

- Helped with planning schedules and delegating assignments to meet coverage and service demands.

- Walked through store areas to identify and proactively resolve issues negatively impacting operations.

- Managed inventory control, cash control, and store opening and closing procedures.

- Trained staff on proper cooking procedures as well as safety

- Completed laundry services with special attention to careinstructions for hand-washing and dry cleaning.

- Refilled par stock of guest amenities and supplies in each housekeeping storage area.

- Kept building entryway and pool areas clean and polished for professional presentation.

- Maintain building appearances by painting when needed.

- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.