William Ramiro Carrillo Perez
Rosamond
Summary
Experienced Operations Manager with a proven track record in retail environments. Known for establishing and upholding uniform standards to ensure employee satisfaction and achieve operational goals. Skilled at fostering strong relationships, demonstrating a methodical approach, and making informed decisions to enhance team productivity. Passionate about optimizing operational efficiency and driving success through effective leadership.
Overview
2026
2026
years of professional experience
Work History
Operations Manager
Lowes
- Supervised store opening and closing routines for seamless operations.
- Managed over 100 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed shrink initiatives and validated 100% execution by all associates.
- Managed Budgets, Sales Goals, Merchandising, Staffing of the store.
- Responsible for resolving customer complaints and ensuring Customer Satisfaction scores are above company average.
- Responsible for scheduling and payroll controls.
Forklift Supervisor
Quikrete
- Managed inventory control
- Managed shrink initiatives and validated 100% execution by all drivers.
- Responsible for driver safety and on time load completion.
- Responsible for resolving delivery shortages and customer satisfaction.
- Responsible for scheduling and payroll controls.
- Responsible for equipment maintenance and safety.
Key Carrier
The Home Depot
- Delegated tasks and duties to designated associates and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking.
- Responsible for store and associate’s safety compliance with workplace standards and policy.
- Performed opening and closing procedures to ensure daily operations od store.
Assistant Store Manager
Ross Dress for Less
04.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
High School -
James Monroe
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Ross Dress for Less
04.2024 - Current
Forklift Supervisor
Quikrete
Key Carrier
The Home Depot
Operations Manager
Lowes
High School -
James Monroe
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