William Quintero Pantoja
Vancouver,BC
Summary
Versatile and highly motivated, adept in both culinary and administrative roles, demonstrated at Six Acres and the National Postal Service. Excelled in time management and customer service, achieving high satisfaction rates through meticulous attention to detail and proactive learning. Skilled in maintaining confidentiality and enhancing operational efficiency, contributing to positive team dynamics and repeat business.
Overview
5
5
years of professional experience
Work History
Line Cook
Six Acres
05.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Server
The Old Spaghetti Factory International Inc.
04.2022 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Administrative Assistant
National Postal Service
09.2019 - 12.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Associate of Arts - Business Administration
La Salle College
Vancouver, BC11-2024
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Line Cook
Six Acres
05.2024 - Current
Server
The Old Spaghetti Factory International Inc.
04.2022 - 10.2024
Administrative Assistant
National Postal Service
09.2019 - 12.2021
Associate of Arts - Business Administration
La Salle College
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