WILLIAM BUTCHER
Corona
Summary
Customer service focused with experience in fast-paced environments. Strong communication, multitasking, and time management skills. Ready to apply these strengths in a new role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Room Service Server
Pasea Hotel & Spa
Huntington Beach, CA
11.2025 - 06.2026
- Managed over 30 phone orders whilst delivering orders at the same time.
- Delivered exceptional room service, ensuring prompt and accurate order fulfillment.
- Handled in-room dining phone orders and guest inquiries, ensuring accurate order entry and prompt service.
- Maintained knowledge of menu items to provide informed recommendations to guests.
- Managed guest inquiries and requests efficiently, enhancing overall guest satisfaction.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Prepared special services for guests such as honeymoon and other romantic packages.
Barista
Pasea Hotel & Spa
Huntington Beach, CA
11.2024 - 06.2026
- Prepared and served a variety of high-quality beverages, ensuring customer satisfaction.
- Maintained cleanliness and organization of workstations, promoting efficient workflow.
- Assisted in training new staff members on beverage preparation techniques and service standards.
- Collaborated with team members to streamline daily operations and improve service speed.
- Monitored inventory levels, placing orders to ensure adequate supplies for peak hours.
Pool Attendant
Pasea Hotel & Spa
Huntington Beach, CA
04.2024 - 11.2024
- Provided towels to over 100 guests daily
- Delivered food and beverages to guests in a high-volume pool setting while providing attentive customer service and ensuring order accuracy.
- Monitored pool area to ensure guest safety and compliance with health regulations.
- Conducted regular cleaning and maintenance of pool facilities to maintain a pristine environment.
- Assisted guests with inquiries, providing exceptional customer service and support.
Team Member
Del Taco
Long Beach, CA
09.2022 - 02.2024
- Provided customer service support to ensure satisfaction.
- Greeted customers and provided friendly customer service.
- Provided customer service support to ensure satisfaction.
- Maintained cleanliness of work area throughout shift.
- Organized order taking station to ensure efficient workflow.
- Inspected orders to make sure they were accurate before handing them to customers.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06-2023
Skills
- Strong customer service
- Teamwork and collaboration
- Multitasking Abilities
- Problem-solving
- Food running
- Food safety
- Time management
- POS systems
Certification
- ServSafe Food Handler — expires 5/3/2027
- Alcoholic Beverage control RBS — expires 06/25/2027
Timeline
Room Service Server
Pasea Hotel & Spa
11.2025 - 06.2026
Barista
Pasea Hotel & Spa
11.2024 - 06.2026
Pool Attendant
Pasea Hotel & Spa
04.2024 - 11.2024
Team Member
Del Taco
09.2022 - 02.2024
High School Diploma -
Los Alamitos High School