William Anderson
Duarte
Summary
20+ years in collision repair management. Looking to join a team where I can better utilize skills and knowledge to further my growth within the industry.
Overview
20
20
years of professional experience
Work History
General Manager
Seidner's Collision Center
01.2024 - 05.2025
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Formulated policies and procedures to streamline operations.
General Manager/Regional Manager
Caliber Collision
01.2015 - 01.2024
- Maintained employee/technician certifications
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Center Manager
Fix Auto Pasadena
01.2005 - 01.2015
- Improved and Maintained cycle time with in facility
- Ensured compliance with all Local and Federal regulations and standards
- Fostered teamwork that motivated employees to reach their highest potential
- Fostered Quality Check process to ensure high customer CSI and satisfaction
- Provided assistance to estimators with category 3 repair estimates and plans
- Skills Include:
Education
High School Diploma -
US Grant High School
North Hollywood, CASkills
- I-CAR Platinum
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Seidner's Collision Center
01.2024 - 05.2025
General Manager/Regional Manager
Caliber Collision
01.2015 - 01.2024
Center Manager
Fix Auto Pasadena
01.2005 - 01.2015
High School Diploma -
US Grant High School
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