Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Wiktoria Gargol

Calgary,Alberta

Summary

Diligent College Student focused on Illustration and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

6
6
years of professional experience

Work History

3rd Key Holder

Jersey City
Calgary, Alberta
11.2019 - Current
  • Ensured merchandise was displayed according to company standards for maximum visibility and aesthetic appeal.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assisted in the training of new team members on company policies and procedures.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Maintained cleanliness of store floor, including dusting shelves and vacuuming carpets as needed.
  • Reviewed daily sales figures against budget projections to assess overall performance of the store.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Directed and supervised staff performance.
  • Provided guidance to store associates regarding customer service, product knowledge, and sales techniques.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Developed extensive product knowledge, growing revenue and building consumer base.
  • Counted and balanced registers.
  • Managed daily operations, client relations and IT.
  • Assisted in general housekeeping to maintain store image.
  • Performed daily audits of cash registers ensuring accurate transactions and proper accounting of funds.
  • Conducted regular inventory counts to maintain accurate records and ensure stock levels were maintained.
  • Monitored store operations to ensure compliance with all safety regulations, loss prevention protocols, and cash handling procedures.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Captured customer information to maximize future clienteling opportunities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Collaborated with others to discuss new opportunities.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Freelance Artist

Wiktoria Gargol
Calgary, Alberta
02.2018 - Current
  • Brainstormed ideas with creative teams to develop new concepts.
  • Devised illustrations that complied with customer specifications, company standards and mathematical formulas to fulfill customer project requests.
  • Used pens and ink, watercolors or computer software to create artwork.
  • Developed innovative Discord and Twitch banner designs created in Adobe Photoshop and Procreate to present to clients.
  • Managed client relations by providing timely updates on project progress.
  • Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
  • Applied learned color theory and lighting techniques into designs to add dimension and depth.
  • Created custom drawings, paintings, and sculptures to customer specifications.
  • Nurtured relationships with artists and other internal partners to create positive rapport for future projects.
  • Drew concepts and illustrations for presentation and development purposes.
  • Met with commission clients to gain agreement on artistic project goals, parameters and financial considerations.
  • Prepared presentations of artwork for potential clients.
  • Edited photographs to enhance color balance, contrast, saturation.
  • Created series of rough sketches for review, revision and approval.
  • Created original artwork for commercial and private clients, meeting tight deadlines.
  • Integrated and developed visual elements to produce illustrations of ideas, emotions or moods.
  • Transformed artistic concepts into characters, environments and other objects to reflect artist's vision.
  • Studied different techniques to apply to artistic endeavors.
  • Addressed client concerns and worked together to achieve mutually beneficial outcomes.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Planned and completed group projects, working smoothly with others.

Education

High School Diploma -

Bishop O'Byrne High School
Calgary, AB
06-2019

Bachelor of Arts - Visual Communications Design

Alberta University Of The Arts
Calgary, AB

Skills

  • Customer Service Management
  • Staff Oversight
  • Workplace Safety
  • Loss Prevention
  • Product Demonstrations
  • Bank Deposits
  • Customer Service
  • Cash Handling
  • Inventory Monitoring

Affiliations

  • Illustrator
  • Polish Folk Dancer

Languages

English
Native/ Bilingual
Polish
Native/ Bilingual

Timeline

3rd Key Holder

Jersey City
11.2019 - Current

Freelance Artist

Wiktoria Gargol
02.2018 - Current

High School Diploma -

Bishop O'Byrne High School

Bachelor of Arts - Visual Communications Design

Alberta University Of The Arts

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Wiktoria Gargol