West Freau
Mill Valley
Summary
Hi, my name is West Freau. I am a bilingual, dual citizen who has lived in both France and San Francisco. This has given me a global perspective on culture, language and education and it has shaped my life. I am passionate about sports, including soccer, surfing and snowboarding, excelling as a three year varsity and NCS champion. I have consistently maintained good grades and I have prided my self in my school work my entire life.
Overview
3
3
years of professional experience
Work History
Guest Experience Representative
Aloha HP
San Francisco, CA
01.2025 - Current
- Delivered exceptional customer service to a maximum of 18000 fans at Chase Center in San Francisco for Golden State Warriors NBA games.
- Addressed inquiries and resolved issues promptly.
- Streamlined guest check-in processes to enhance operational efficiency and reduce wait times.
- Collaborated with team members to maintain accurate records of guest feedback and preferences.
- Assisted in training new representatives on best practices for guest interactions and service standards.
Summer Soccer camp Coach
Nike Task Soccer Camps
Larkspur, California
06.2024 - Current
- I coached children aged 6–12, teaching fundamentals, teamwork, and sportsmanship while serving as a positive role model. Through this experience, I helped young athletes build confidence, develop a strong work ethic, and cultivate a genuine love for the game. It was rewarding to see each child grow not only as a player but also as a person, learning important life skills on and off the field.
- Part-time
Certified Soccer Referee
U.S Soccer Referees
San Francisco, California
01.2023 - Current
- I managed the flow of competitive games by carefully tracking fouls, goals, and time, while also diffusing conflicts on the field and sidelines.
- Required quick thinking, strong communication, and fairness, as I balanced maintaining order with ensuring that players could compete safely and enjoyably.
- Part-time
Education
High School Diploma -
Tamalpais High School
Mill Valley, CA01.2026
Skills
- Foreign Language
- Exceptional communication
- Guest relations
- Customer service
- Team management
- Strength conditioning
- Leadership qualities
- Patience and composure
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Guest Experience Representative
Aloha HP
01.2025 - Current
Summer Soccer camp Coach
Nike Task Soccer Camps
06.2024 - Current
Certified Soccer Referee
U.S Soccer Referees
01.2023 - Current
High School Diploma -
Tamalpais High School
Achievements or certifications
AP Scholar with Honors, June 1, 2025,
NCS Scholar Athlete Award, January 1, 2025,
2025 NCS Division 2 Soccer Championship.
President List Honor Roll (Sophmore-Senior year)