Wenkai Yang
Scarborough,ON
Summary
Experienced professional with a strong background in the food service industry,having honed customer service,
teamwork,and multitasking skills while working at a busy sushi restaurant. Now seeking to transition into the hotel
industry, bringing a commitment to excellence,attention to detail, and a passion for creating memorable guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Sushi Jet
01.2020 - 08.2024
- Assist in Food Preparation: Support sushi chefs in preparing sushi,sashimi,rolls,and other Japanese dishes,ensuring high-quality presentation and taste.
- Quality Control: Monitor the freshness of ingredients, the quality of dishes,and adherence to food safety standards
- Inventory Management: Assist in managing inventory, ordering supplies and maintaining appropriate stock levels of sushi ingredients.
- Staff Supervision: Help train and supervise sushi chefs, kitchen staff and waitstaff to ensure efficient operations and adherence to company standards.
- Customer Service: Ensure customer satisfaction by addressing complaints,ensuring timely service and maintaining a clean and welcoming environment.
- Cost Control: Assist in managing food costs,minimizing waste, and ensuring profitability.
- Health and Safety Compliance: Ensure compliance with health and safety regulations, including proper food handling,cleanliness,and sanitation.
- Administrative Support: Assist with scheduling, payroll, and other administrative duties as needed.
Education
Bachelor of Science - City Studies
University of Toronto
Toronto, ONBBA - Accounting
Red River College of Applied Arts, Science And Technology
Winnipeg, MB05.2021
Skills
- Strong communication and customer service skills
- Time management and multitasking abilities
- Team collaboration and adaptability
- Problem-solving and critical thinking
- Computer literacy with a willingness to learn hotel software
- Basic sales and upselling techniques
- Team motivation
Languages
English
Chinese (Mandarin)
Certification
- Licensed Smart Service.
Timeline
Manager's Assistant
Sushi Jet
01.2020 - 08.2024
Bachelor of Science - City Studies
University of Toronto
BBA - Accounting
Red River College of Applied Arts, Science And Technology
- Licensed Smart Service.
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