WENJIA TIAN
Calgary,Canada
Summary
Detail-oriented Student Financial Planner skilled in student advising, records management, and compliance. Coordinates documentation and resolves inquiries, collaborating with cross-functional teams to optimize student onboarding. Focused on enhancing student experiences and operational efficiency through precise data management and responsive support.
Overview
9
9
years of professional experience
Work History
Student Financial Planner
Academy of Learning Career College
Calgary, Canada
03.2023 - Current
- Conducted consultations to assess student needs and provided tailored guidance on academic and financial processes
- Assisted students with inquiries and resolved issues promptly, enhancing overall student satisfaction
- Collaborate with admissions and academic teams to ensure smooth student onboarding
- Coordinate documentation, applications, and student records with high accuracy
- Ensured compliance with institutional policies while maintaining accurate records for effective student management
Financial Coordinator
CDI College
Calgary, Canada
08.2021 - 03.2023
- Consolidated and analyzed student financial data to support reporting and planning
- Streamlined documentation review and follow-up procedures, increasing processing efficiency
- Advised students across multiple provinces on funding options, clarifying application requirements to enhance understanding
- Guided students through financial aid processes, facilitating timely enrollment and funding approvals
Student Services Coordinator
CDI College
Calgary, Canada
10.2021 - 08.2022
- Served as primary contact for student inquiries, resolving issues promptly to enhance student satisfaction
- Maintained accurate student records, ensuring compliance with institutional policies to support regulatory standards
- Supported daily operations to ensure smooth delivery of academic programs
- Coordinated class schedules and room assignments to streamline administrative logistics
Teaching Assistant
Gravitee Academy
Calgary, Canada
08.2021 - 10.2021
- Facilitated delivery of 50+ lessons weekly across multiple subjects to foster student learning
- Increased student engagement through interactive and personalized learning approaches
- Created supplementary learning materials to improve student understanding and retention
- Communicated student progress to parents, providing insights to support academic growth
Sales & Marketing Coordinator
Eyes High Edu. & Tech. Ltd
Calgary, Canada
01.2021 - 09.2021
- Developed marketing campaigns that increased direct sales by 40%
- Increased brand visibility through targeted online marketing strategies that reached diverse audiences
- Produced engaging digital content for social media platforms including WeChat and YouTube to boost audience interaction
- Cultivated and sustained client relationships to enhance customer loyalty
Marketing Assistant (Intern)
Power Career Education Limited
Toronto, Canada
11.2019 - 12.2020
- Increased social media engagement and followers by 75% through strategic content planning
- Supported campaign execution and scheduled content across platforms to ensure timely delivery
- Produced video advertisements and collaborated with influencers to enhance brand visibility
International Student Advisor
Dongbei University of Finance and Economics
, China
01.2017 - 09.2019
- Supported over 2,000 international students and 50 partner institutions
- Coordinated communications, registration, and orientation events to enhance student integration and support
- Provided responsive, culturally aware support to enrich overall student experience and satisfaction
- Supported marketing campaigns and engagement initiatives to foster community and connection among students
Education
Master of Management (M.Mgt.) -
Trent University
Toronto, ON01-2021
Bachelor of Business Management -
Dongbei University of Finance and Economics
ChinaSkills
- Student Services & Advising
- Financial analysis
- Data Analysis & Reporting
- Administrative Support
- Records Management
- Scheduling & Room Booking
- Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)
- Customer Service & Issue Resolution
- Classroom / Program Coordination
Timeline
Student Financial Planner
Academy of Learning Career College
03.2023 - Current
Student Services Coordinator
CDI College
10.2021 - 08.2022
Financial Coordinator
CDI College
08.2021 - 03.2023
Teaching Assistant
Gravitee Academy
08.2021 - 10.2021
Sales & Marketing Coordinator
Eyes High Edu. & Tech. Ltd
01.2021 - 09.2021
Marketing Assistant (Intern)
Power Career Education Limited
11.2019 - 12.2020
International Student Advisor
Dongbei University of Finance and Economics
01.2017 - 09.2019
Master of Management (M.Mgt.) -
Trent University
Bachelor of Business Management -
Dongbei University of Finance and Economics