Wendy Vasquez
Toronto
Summary
Qualified Community Social Work with solid background in various hands-on roles. Proven ability to contribute effectively to team projects and consistently meet deadlines. Demonstrated reliability and flexibility in adapting to changing work environments.
Overview
5
5
years of professional experience
Work History
Drop in Flex Worker
Weston King Neighbourhood Centre
09.2025 - Current
- Supported daily operations by assisting in program delivery and participant engagement.
- Collaborated with team members to ensure a welcoming environment for community events.
- Maintained accurate records of participant attendance and feedback for program improvement.
- Assisted in organizing resources and materials for workshops and activities.
- Engaged with community members to promote services offered by the centre.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Intake Worker
St James Town Corner
11.2023 - 03.2025
- Conducted comprehensive client assessments to determine needs and appropriate services.
- Developed individualized service plans in collaboration with clients and community resources.
- Facilitated access to mental health services, housing assistance, and social support programs.
- Coordinated with multidisciplinary teams to enhance service delivery and client outcomes.
- Maintained accurate case documentation in compliance with organizational policies and procedures.
- Participated in regular training sessions to enhance skills in social work practices and techniques.
- Provided resources and referrals to clients, enhancing access to community support services.
- Implemented process improvements that streamlined intake workflows, reducing wait times.
- Conducted effective follow-ups with clients after initial intake appointments, ensuring ongoing support and addressing any emerging needs or concerns.
Settlement Worker
The Centre for Spanish Speaking Peoples
06.2021 - 11.2023
- Educated clients on available social services and assisted in navigating complex systems.
- Documented case notes accurately, maintaining confidentiality and adherence to ethical standards.
- Updated client documentation for accurate, compliant and current records.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Led workshops on topics relevant to client populations served.
- Collaborated with local organizations to coordinate support services for newcomers.
- Developed and delivered workshops on cultural orientation and settlement topics.
- Facilitated access to community resources for diverse clients, enhancing settlement experiences.
- Conducted intake assessments to determine client needs and eligibility for services.
- Provided one-on-one guidance to clients in navigating immigration processes and legal requirements.
- Monitored case progress, ensuring timely follow-up and adherence to best practices.
- Assisted clients in overcoming language barriers, leading to improved communication and better access to services.
- Developed and facilitated training sessions for volunteers, enhancing their ability to provide support and assistance to clients.
Education
Diploma - Business Management
Seneca College of Applied Arts And Technology
North YorkDiploma - Community Social Worker
Seneca College of Applied Arts And Technology
North YorkSkills
- Customer service
- Data confidentiality
- Work planning and scheduling
- Multitasking
- Decision-making
- Flexible and adaptable
- Active listening
- Organizational skills
- Relationship building
- Problem-solving
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Drop in Flex Worker
Weston King Neighbourhood Centre
09.2025 - Current
Intake Worker
St James Town Corner
11.2023 - 03.2025
Settlement Worker
The Centre for Spanish Speaking Peoples
06.2021 - 11.2023
Diploma - Business Management
Seneca College of Applied Arts And Technology
Diploma - Community Social Worker
Seneca College of Applied Arts And Technology