Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Wendy Thomson

Red Deer,AB

Summary

Front Desk Tenant Support Worker at CMHA with expertise in crisis intervention and medication administration. Enhanced client well-being through empathetic support and effective behavior monitoring. Maintained professional boundaries while addressing individual needs, ensuring a safe and supportive environment for clients.

Overview

5
5
year of professional experience
1
1

Diploma Community Support Worker

Work History

Front Desk Tenant Support Worker

CMHA
Red Deer , AB
09.2024 - Current
  • Handled challenging client behavior with composure through effective de-escalation techniques.
  • Delivered emotional support and companionship to elevate clients' well-being.
  • Monitored and recorded shifts in clients' health, behavior, and needs for supervisory review
  • Acted as role model for clients by exhibiting positive behaviors.
  • Evaluated and addressed individual client needs and concerns.
  • Managed medication administration according to prescriptions and ensured precise documentation of clients' medication schedules.

Education

Diploma - Community Support Worker Social Services - Mental Health

Sprott Shaw College
Abbotsford, BC
06-2021

Skills

  • Medication administration
  • Crisis intervention
  • Behavior monitoring
  • Documentation management
  • Customer service
  • Time management
  • Housekeeping tasks
  • First aid and CPR
  • Professional boundaries
  • Cleaning and sanitizing
  • Meal planning and preparation
  • Confidentiality and privacy
  • Risk management
  • Empathy and patience
  • Critical thinking
  • Attention to detail

Affiliations

  • Art - Modern and chaotic
  • Financial Study - Reading and listening to podcasts- Money Mentors
  • Created a group social page on FB
  • Make an all natural Body Butter infused with essential oils - sell the product on line at certain times of year
  • Exercise and breathing technique, meditation

Certification

  • MANDT
  • ASSIST
  • MEDICATION ADMINISTRATION
  • FIRST AID ST JOHNS
  • NVCI
  • FOODSAFE

References

References available upon request.

Timeline

Front Desk Tenant Support Worker

CMHA
09.2024 - Current

Diploma - Community Support Worker Social Services - Mental Health

Sprott Shaw College
Wendy Thomson