Wendy Shen
Markham,Canada
Summary
Over 3-years’ experiences in the area of international trade and customer service. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Attentive to detail with experience in coordinating projects, programs and improvements. Hardworking and passionate job seeker with strong organizational skills.
Overview
4
4
years of professional experience
Work History
Foreign Trade Sales ；Project Coordinator
SHANGHAI PEAKPOWER MANUFACTURING CO., LTD
01.2021 - 02.2024
- Responsible for communicating with customers via email, handling customer issues, and ensuring customer satisfaction
- Follow up on order progress, maintain communication with internal teams, and ensure that factories completes orders on time
- Provide corresponding product information according to customer needs and assist sales team in marketing
- Responsible for coordinating transportation, booking and other matters to ensure that orders are completed and delivered on time
- Responsible for organizing and filing relevant documents, such as contracts, invoices, etc.
- Responsible for Thai company's export and import documents and checking raw materials stock in Thai factory
- Responsible for tracking and progress of new product projects to ensure projects are completed on time.
- Managed approximately 20-30 emails per day from customers and freight forwarding.
ECE Teacher
First Academy Montessori School
01.2020 - 05.2020
- Developed strong relationships with parents through regular communication.
- Created interesting programs and activity depend on different age group.
- Maintained fun, interactive, clean and well-organized classroom.
- Collaborated with colleagues to develop cohesive curriculum.
- Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and belonging for all students.
ECE
Apple Blossoms Child Center
09.2019 - 12.2019
Education
Diploma - ECE
Seneca College of Applied Arts And Technology
North York, ON12.2020
Bachelor - Arts
Jiangxi University of Science And Technology
China06.2014
Skills
- International Trade
- Order Management
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Team Coordination
- Project Management
- Customer Service
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Foreign Trade Sales ；Project Coordinator
SHANGHAI PEAKPOWER MANUFACTURING CO., LTD
01.2021 - 02.2024
ECE Teacher
First Academy Montessori School
01.2020 - 05.2020
ECE
Apple Blossoms Child Center
09.2019 - 12.2019
Diploma - ECE
Seneca College of Applied Arts And Technology
Bachelor - Arts
Jiangxi University of Science And Technology
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