WAYSON KNOTT
Toronto,Canada
Summary
Security and customer service professional with over four years of experience in public settings. Skilled communicator to effectively address and respond to high-crisis/emergency situations. Knowledgeable in emergency management, surveillance, and conflict resolution practices, especially in public environments. Adept in CCTV operations and team supervision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tactical Secruity Guard
Paragon Secruity
Toronto, Canada
04.2024 - Current
- Maintain a professional demeanor while interacting with the public, clients, and coworkers.
- Collaborate with local law enforcement during incidents requiring their assistance.
- Utilized communication devices, such as radios, effectively during shift operations.
- Control of access for staff, guards, and visitors to different areas of the facility is managed through door locks, card access, and the property's remote CCTV system.
- Maintain daily logs of activities, with detailed reports when necessary.
- Respond to emergencies affecting the safety of the tenants on the property grounds.
Sales Floor Associate/Cashier
Dollarama
Toronto, Canada
03.2015 - Current
- Break down skids, and organize the aisles in a timely manner.
- Handle cash transactions, issue correct change, and count cash registers for opening and closing.
- Resolve conflicts in the store by using listening skills, a professional attitude, and problem-solving techniques.
- Adhere to loss prevention tactics, including identifying, stopping, and reporting potential security issues to the team.
Mover
Rick and Chubby's moving company
Toronto, Canada
06.2011 - Current
- Assist in padding, loading, and unloading furniture at customer properties.
- Secure cargo from damage or shifting during transport, using appropriate padding and bracing techniques.
- Maintain clear communication with clients regarding expectations, timeframes, and special requests.
- Kept detailed records of items moved, ensuring accountability and loss prevention.
Warehouse Employee
Lush
Toronto, Canada
09.2014 - 02.2015
- Operated hand trucks and wheeled skids to safely transport materials between destinations.
- Met promised delivery times using excellent sorting skills, and strong attention to detail.
- Lifted weights of up to 50 lbs while minimizing the risk of personal injury.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used digital database to keep records of units and stock moved.
Education
Police Foundations -
Humber College
Toronto, ON04.2024
310S Apprenticeship -
Central Technical school
Toronto, ON06.2013
Skills
- Conflict Resolution Skills
- Customer Service Skills
- Knowledgeable about Canadian law
- CCTV Management Experience
- Loss Prevention Awareness
- Team Management and Administration Skills
- Emergency Management Skills
- Radio Communication Skills
- Physically Fit
- Security and Alarm Systems
Certification
- Ontario Security License - 2024
- First Aid / CPR Certification - 2024
- Use of Force Certification - 2024
- Provincial Clearance - 2024
Timeline
Tactical Secruity Guard
Paragon Secruity
04.2024 - Current
Sales Floor Associate/Cashier
Dollarama
03.2015 - Current
Warehouse Employee
Lush
09.2014 - 02.2015
Mover
Rick and Chubby's moving company
06.2011 - Current
Police Foundations -
Humber College
310S Apprenticeship -
Central Technical school
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