Proven professional in account management and business development, skilled in campaign optimization, client relationship management, and data-driven strategies. Adept at leveraging advanced tools and market insights to deliver tailored solutions and drive revenue growth across digital advertising and logistics sectors.
Overview
5
5
years of professional experience
Work History
Account Manager
X (Formerly Known as Twitter)
10.2024 - Current
Created and managed full-funnel ad campaigns, leveraging objectives such as reach, engagement, app installs, and conversions to optimize for client-specific KPIs using X Ads Manager.
Utilized X’s Pixel and Conversion API (CAPI) for real-time tracking of web and app actions, ensuring accurate lower-funnel measurement and maximizing ROI for client campaigns.
Provided actionable insights to clients based on campaign performance data, improving ad relevance and resonance.
Streamlined ad setup processes by employing tailored audience segmentation strategies, ensuring maximum impact and reach for diverse campaigns.
Maintained a high level of ad relevance by regularly refreshing creatives and conducting performance analyses to enhance audience engagement.
Managed end-to-end onboarding processes for new clients, including campaign setup, measurement integrations, and training on platform best practices.
Conducted A/B testing of audience targeting, ad formats, and creatives to identify optimal strategies for achieving client goals.
Monitored campaign metrics and applied optimizations such as adjusting bids, targeting, and creatives to stabilize CPA/CPI and scale successful campaigns.
Collaborated with cross-functional teams to address client-specific challenges, including policy compliance and vertical-specific requirements.
Ensured seamless ad delivery and resolved issues related to campaign performance, UI, and metrics by coordinating with technical support teams.
Business Development Representative
Cargo Jet
09.2019 - 04.2023
Built and maintained a robust pipeline of prospective clients through strategic market research and lead generation efforts, ensuring a steady influx of high-value opportunities.
Cultivated strong relationships with logistics companies and corporate clients to understand their air freight needs and tailor solutions that optimized their supply chain efficiency.
Delivered comprehensive presentations and proposals to key decision-makers, highlighting the benefits of Cargo Jet’s services and securing long-term contracts.
Collaborated with operations and pricing teams to develop competitive bids that aligned with client requirements and market trends.
Identified and pursued cross-selling and upselling opportunities within existing accounts, contributing to revenue growth and client retention.
Monitored industry trends and competitor activities to proactively address client concerns and position Cargo Jet as a market leader in air cargo solutions.
Managed the onboarding process for new clients, ensuring a seamless transition and alignment with Cargo Jet’s service capabilities.
Analyzed sales data and performance metrics to refine outreach strategies, resulting in a measurable increase in closed deals and customer satisfaction.
Represented Cargo Jet at industry events and trade shows to network with potential clients and promote brand awareness.
Collaborated with the marketing team to design and implement targeted campaigns that drove lead generation and conversion rates.
Education
Bachelor of Arts - Economics
Brandon University
Brandon, MB
Skills
Teamwork and collaboration
Client relations
Relationship Management
Project and Time Management
Customer-Centric Problem-Solving
Team Collaboration
Market Research and Industry Knowledge
Customer Service
Data Analysis and Decision-Making
Languages
English
Native or Bilingual
Timeline
Account Manager
X (Formerly Known as Twitter)
10.2024 - Current
Business Development Representative
Cargo Jet
09.2019 - 04.2023
Bachelor of Arts - Economics
Brandon University
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